Patient Access Representative

DESCRIPTION OF POSITION:

• The Patient Access Representative will be responsible for pulling medical records from various EMR systems, scanning medical records into a link batch and linking medical records to patient accounts. Providing outside medical records requests. Transportation and transfer of inpatients and outpatients as needed.

SUPERVISION: Reports directly to the Advanced MRI Practice Director

RESPONSIBILITIES AND DUTIES:

• Contributes to the overall performance in the Medical Records department through specific tasks as assigned by Practice Director, based on business needs, including but not limited to:

• Pulling medical records from various EMR systems

• Scanning medical records into a link batch

• Linking medical records to patient accounts

• Updating patient insurance information

• Working cross-functionally to identify the root causes of problems

• Responding professionally to emails from management regarding medical record issues

• Communicating identified issues with internal employees

• Patient registration

• Scheduling and confirming patient appointments

• Transporting Patients

• Transfer of patients from bed or wheelchair to MR safe equipment

• Other duties as assigned.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

EDUCATION AND WORK EXPERIENCE

• High School Diploma or equivalent.
• Ability to communicate with patient, family, peers and medical personnel.
• Requires emotional stability and resilience.
• Must be adaptable to change, be decisive, and demonstrate foresight.

Physical Demands/Work Environment

• The physical demands differ according to job responsibilities. Required to stay in a stationary positions as well as ability to move around. The ability to position one’s self and/or move equipment is normally required.
• Sitting (65%) Pushing (10%) & Standing (25%)
• Must be able to walk, stoop and bend.
• Typing utilizing keyboard on computer.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

“Experience Memorial” is more than a slogan, it’s the care we provide our patients and it’s the commitment to our community and our team members. As a nationally certified Great Place to Work, at Lake Charles Memorial Health System you will have the opportunity to be a part of an organizational culture that supports not only exceptional patient care but also the well-being and professional growth of our employees. Join us and be a part of a team where your contributions are valued, your growth is nurtured, and your success is celebrated.

Working at Lake Charles Memorial Health System | Great Place To Work