This role works closely with the Director of IT to maintain the mosaic of design technologies that support the architectural design process. The desktop support coordinator provides technical support to all end users in the company and acts as the front line of defense in troubleshooting problems and coordinating with outside service support when needed.
Position Description
· provide technical support to all Lake | Flato personnel
· assist the Director of IT to manage Lake | Flato helpdesk service tickets and maintain hardware and software installed on desktops, laptops and servers.
· assist in maintaining Windows Active Directory, DNS, DHCP, wireless network, mobile and desktop phones
· assist in implementation of IT hardware and software upgrades including decommissioning and recycling of old hardware
· assist in creating and maintaining support/instructional documents for end-users to assist them in proper usage of hardware and software
Minimum Qualifications
The IT Coordinator must be trained and have experience with:
· Certificate or Degree in IT, computer science or related field
· Excellent communication skills and ability to work effectively in a team environment
· Experience working in a design environment or other project related business preferred
· Ability to legally work in the US
All your information will be kept confidential according to EEO guidelines.
Please send a digital copy of your resume. Please visit our website at www.lakeflato.com for more information about our firm,our culture and our people. Upon receipt, we will reviewand contact you should your qualifications meet our staffing needs.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Lake | Flato is a 33 year old firm of 100 architects and designers located in San Antonio TX and with offices in Austin TX.