The job holder will be responsible for planning and driving retail operations through the implementation and maintenance of professional retail standards for Home Centre stores in Dammam; thereby maximizing sales, maximizing profitability, optimum Inventory Utilizations, increase in customer satisfaction & commercial development.
KEY RESPONSIBILITIES
Sales and Commercial Performance
Prepare and participate in the preparation of sales budgets
Maximize sales and profitability of the concept
Maximize productivity targets ( sales per sqft, ATV, Conversion etc)
Formulate and implement retail strategies & procedures in discussion with the NCBH/Regional Head
Control costs within budgetary guidelines
Identify internal and external commercial opportunities
Ensure effective Stock and Space Management
Conduct SWOT review to analyze the customer profile
Provide monthly feedback on competitor and event activities
Suggest improvements based on benchmark practices
Operational Standards and Management
Prepare Regional operating plan (new store, seasonal and store) and ensure effective implementation
Ensure all the stores are in compliance with the store operating and customer service standards
Ensure all the stores are in compliance with the company policy on employment and state laws, health and safety
standards
Ensure all the stores portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
Ensure all store sales, promotions are planned effectively, executed and promptly and maintained professionally
Inventory Management & Stock Distribution
Ensure effective Inventory and Warehouse management for the concept in the territory ( order management, stock
consolidation, movement and transfer, optimum stock utilization, stock return and shrinkage)
Review and analyze stock and sales reports monitoring over and under stocks , implementing corrective action to be taken
Review and effectively deal with fast / slow lines, new ranges and end of ranges and implement necessary action
Ensure pricing of merchandise as per norms and matrix format
Provision of monthly feedback to Concept on sales, stock positions and product feedback
Business Management & Development
Strategize and seek opportunity for concept expansion in the territory- Properties
Manage roll-out of new projects and time bound implementation of projects
Research and look for good property and locations
Understand Territory dynamics (demographics, consumer behavior, market understanding etc.)
People Management & Saudization
Manage and support in team recruitment and ensure Saudization & Feminization.
Ensure that all new recruits understand their job and inducted well within the company
Assist ROM & ARM in grievance handling and disciplinary actions
Ensure skill development of showroom staffs through Learning & Development
Monitor and appraise the performance of retail staffs in coordination with ARM and developing individual career plans.
Set KRA's for direct reports and conduct performance appraisal
Oversee staff deployment and drive motivation levels of the direct reportees.
MUST HAVE
A Candidate with retail experience in KSA would be preferable
Minimum of 12 years’ experience in Retail
Should have Home & Furniture experience for 3-5 years
Should have handled large format retail/Hyper mart.
SOFT SKILLS
Strong Business Acumen
Strong Negotiation Skills
Relationship Management
Influencing Skills
Leadership Skills
TARGET COMPANIES
Leading Home Retailers in India and in Saudi Arabia
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Landmark Group is a diversified conglomerate with a significant presence in retail, hospitality, and real estate.