Role Summary
The Location Manager is accountable for the day-to-day operation, safety, and performance of a group of grain facilities, including one primary location and associated seasonal sites. This role ensures reliable execution at the local level delivering safe operations, strong service to farmer-owners and efficient grain handling.
Core Responsibilities:
Facility Operations
- Lead all day-to-day operations of assigned facilities, including grain handling, storage and shipment
- Ensure facilities are operationally ready for seasonal demand, including harvest
- Maintain equipment, infrastructure and site conditions to support safe and efficient operations
- Coordinate staffing and resources across primary and seasonal locations
Safety & Compliance
- Own safety performance at all assigned locations
- Ensure adherence to all regulatory requirements and company policies
- Actively reinforce safe behaviors and address risks immediately
Customer Experience
- Serve as the primary point of contact for farmer-owners at the local level
- Deliver consistent, reliable service during both peak and non-peak periods
- Resolve customer issues quickly and effectively
Execution of Commercial Strategy
- Partner with merchandising teams to execute grain origination, storage and movement plans
- Ensure accurate and timely handling of grain transactions and inventory
- Support communication of programs and offerings to customers
Team Leadership
- Lead and develop location employees, including seasonal staff
- Set clear expectations and ensure accountability for performance and behavior
- Foster a culture of teamwork, ownership, and operational discipline
Operational Discipline
- Maintain accurate records, inventory integrity and operational reporting
- Follow standardized processes while adapting to local operational needs
- Identify and communicate operational issues or improvement opportunities
Profit & Loss (P&L) Responsibility
- Own full P&L for the location, including revenue, labor, and operating expenses
- Develop and manage annual budgets, forecasts, and financial plans aligned with company targets
- Monitor financial performance against budget; analyze variances and implement corrective actions
- Identify opportunities to improve margins and operational efficiency
Decision Rights & Scope
- Accountable for day-to-day operational decisions at assigned facilities
- Responsible for profitability and customer experience
- Manages staffing, scheduling and local resource allocation
- Escalates major operational, safety or customer issues to Regional Grain Manager
