How will you have an impact in this role?
The Relationship specialist will provide outstanding customer service and will ensure prompt attention to our farmer owners. You will be a part of a supportive team ensuring customers get the help they need.
What will you do?
- Ensure customer satisfaction by prompt attention assisting or directing customers to the appropriate areas to meet their needs.
- Maintain and increase agronomy and feed sales, grain origination and marketing with existing customers and grow business with new customers, as applicable.
- Ability to complete grain contracts, inter-company feed orders, and inventory transfers and purchases, if applicable.
- Act as a resource for other employees on operational procedures for scale/receiving area, invoicing, and grain contracts.
- Understand how to document and submit sales call information in CRM (Customer Relationship Management System).Assist with inventory control of products offered at the location.
- Maintain inventory of office supplies.
- Prepare accurate/timely invoices; assure equitable calculation of products/services provided.
- Working knowledge of Landus credit, sales, and inventory policies
- Daily verification of sales invoices for accuracy
- Monitor agronomy sales contracts/prepay for accuracy
