$22/hour - Full Time
This position combines guest services, front desk operations and housekeeping responsibilities to provide a seamless, welcoming experience for hotel guests. The role is responsible for supporting the full guest experience—from reservations and check-in through check-out and problem resolution—while also ensuring guest rooms are clean, comfortable, and inspected to hotel standards.
The ideal candidate is professional, personable, and dependable with strong communication and problem-solving skills. This position requires someone who can work independently, manage multiple priorities, remain composed under pressure, and consistently deliver excellent customer service.
Employees are expected to approach their work with passion, enthusiasm, and a commitment to customer satisfaction, while embodying the company values of Integrity, Empathy, and Excellence.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
With a family of five self managed brands, a collection of nearly 100 independent spirited hotels and 33 restaurants across 27 states and 2 countries, Lark is North America's leading hospitality management company and brand choice for hotels under 150 keys. Who we are. At Lark we are about people and service. We exist to bring people together, to create life-affirming experiences and to deliver exceptional hospitality to all we encounter. On the ground we meet people eye to eye, without pretense or preconceived notions. We offer service and attention when wanted but privacy when it's not. We present ourselves as we are, with personality, warmth, energy and integrity. To our guests we offer to support their agenda and do not overlay our own. We always remember that the experience we provide comes with high expectations and could be part of a pivotal part of our guests lives. We seek people that have a natural hospitality soul and we believe that skills, procedures and the details can be taught. Good people create great experiences. Within our organization, we care for our team members as they care for our guests. We aim to develop and offer as many opportunities for growth and mentorship as possible. We celebrate each other and thrive because of it. In our relationships with owners and investors we pledge to be genuine, collaborative, honest, and transparent in all of our interactions. We will work with intention and efficiency and to earn trust. If we make mistakes, we learn from them and memorialize our corrections so we're always getting better. Above all else, we value healthy collaboration and long-term connections.