The Hospice Clinical Director will oversee clinical operations, ensure compliance with regulations, and promote a culture of compassion and excellence in end-of-life care.
Schedule: Full-Time, Monday - Friday, 8:30 AM - 5:00 PM, Rotating Manager on Duty
Primary Responsibilities and Duties:
- Oversee the daily operations of the hospice team, ensuring high-quality patient care.
- Manage and mentor nursing and clinical staff, providing guidance and support in patient care practices.
- Develop, implement, and evaluate clinical policies and procedures to enhance the quality of care provided to patients, families, and caregivers.
- Collaborate with medical directors, nursing staff, and other health care team members to develop and evaluate patient care plans.
- Conduct regular clinical audits and reviews to ensure adherence to quality standards and best practices.
- Provide ongoing education and training for clinical staff on new policies, procedures, and care techniques.
- Serve as a liaison between the agency and external stakeholders, including regulatory agencies, healthcare providers, and families.
- Address patient and family concerns, ensuring effective communication and resolution of issues.
- Stay current with industry trends, regulations, and advancements with home health care
- Work closely with the Administrator to ensure the agency is running smoothly and efficiently and providing exceptional patient care.
- Ensure the clinical team is accurately documenting care provided and reporting any significant changes in the patient’s condition. This includes noting exact medication and care provided with the date and time for insurance purposes and appropriate quality of care to patients.
- Provide clinical supervision, mentorship, and support to nursing staff, including ongoing education, training, and performance feedback, to promote professional growth and development.
- Oversee the recruitment, hiring, orientation, and retention of nursing staff, ensuring adequate staffing levels and skill mix to meet patient needs and maintain quality of care.
- Educate employees on job expectations, all applicable and current company procedures, polices, and federal, state and local regulations.
- Assign tasks and ensure quality work and exceptional resident care is being done.
- Provide feedback to employees on their performance.
- Establish working hours, schedules, time off, and vacations while ensuring each shift has proper coverage.
- Set an example by maintaining professionalism and a positive demeanor in the workplace.
- Adhere to all safety protocols and infection control measures.
- Collaborate with family members and health care teams to ensure continuity of care.
- Adhere to infection control and safety procedures to protect patients and staff.
- Perform all other duties assigned.
