Oversee all duties performed by the housekeeping staff. The housekeeping Supervisor is responsible for assigning tasks for the housekeeping staff, managing schedules and ensuring work is completed in a timely manner and per company policy, and monitoring cleaning supplies.
Schedule: Full-time, Weekdays, 8 Hour Shifts, Days, Weekends and Holidays as Needed, Other
Primary Responsibilities and Duties:
- Supervise and coordinate the activities of housekeeping staff, including Housekeepers, Floor Technicians, and Laundry Aides, to ensure efficient and effective delivery of housekeeping services.
- Assign tasks, schedules, and work assignments to housekeeping staff, based on facility needs, occupancy levels, and cleaning priorities, and adjust staffing as needed to meet operational demands.
- Train new hires and provide ongoing coaching, feedback, and performance evaluations to housekeeping staff, promoting teamwork, professionalism, and excellence in service delivery.
- Conduct regular inspections of resent rooms, common areas, offices, and other facility spaces to ensure cleanliness, safety and compliance with regulatory standards.
- Monitor inventory levels of cleaning supplies, equipment, and linens, and submit orders for replenishment as needed to maintain adequate stock and support housekeeping operations.
- Coordinate with other departments, including nursing, maintenance, and dietary, to address housekeeping-related issues, collaborate on cleaning schedules, and support team work.
- Investigate and resolve resident and staff concerns related to housekeeping services, including cleanliness, maintenance, and environmental safety, in a timely and professional manner.
- Maintain records and documentation related to housekeeping activities, including cleaning schedules, supply orders, inspection reports, and staff performance evaluations, in accordance with facility policies and procedures.
- Enforce safety regulations, infection control protocols and quality assurance standards in housekeeping operations, ensuring compliance with federal, state, and local regulations.
- Assist with budget planning, cost control, and resource management for the housekeeping department, including labor, supplies and equipment, to optimize operational efficiency and effectiveness.
- Perform various cleaning duties in instances of staff shortages.
- Perform all other duties as requested by management.
