Family Support Worker | Early Help Service | Burnley

Family Support Worker

Early Help Service – Education and Children’s Services
Location: Burnley
Salary: £28,142 – £32,061
Grade: 6

Roles Available 

Permanent & Fixed Term, Full time roles

About Us…

Lancashire County Council is committed to making Lancashire the best place to live, work, visit, and prosper. Our Early Help Service provides vital support to children, young people, and families, helping them to stay safe, healthy, and achieve their full potential. We deliver services that make a real difference in local communities, and we’re looking for passionate individuals to join us.

About You…

Family-Focused – You’ll work directly with children, young people, and families to understand their needs and create tailored plans that improve outcomes.
Collaborative – You’ll work closely with schools, partner agencies, and other professionals to deliver joined-up support.
Empathetic & Resilient – You’ll bring sensitivity, creativity, and determination to help families overcome challenges and thrive.

What You’ll Do…

• Hold a caseload of families and deliver personalised, evidence-based interventions.
• Undertake early help assessments and co-produce action plans with families.
• Work as part of a Team Around the Family to provide seamless support.
• Maintain accurate records and apply analysis to justify decisions.
• Build strong relationships with families and professionals to ensure positive outcomes.
• Work flexibly, including occasional evenings and weekends, to meet family needs.

Essential Skills & Experience:

• Level 3 qualification or substantial experience in a relevant field.
• Experience of working directly with children, young people, and families.
• Strong assessment, planning, and critical reflection skills.
• Excellent communication and relationship-building abilities.
• Ability to work independently and as part of a team.
• Commitment to safeguarding, equality, and health and safety.

Why Join Us…

Inclusivity – We welcome applications from all backgrounds and celebrate diversity.
Benefits – Generous local government pension, flexible working, up to 32 days annual leave plus bank holidays, and access to discounts through our benefits platform.
Development – We’ll support you with training, qualifications, and opportunities to grow your career.

How to Apply…

If you’re passionate about supporting families and want to make a real difference, we’d love to hear from you!
Apply now with your CV and a supporting statement explaining why you’re the perfect fit for this role.

Lancashire County Council reserves the right to close this vacancy early, so apply today!

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.

We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.

Once we receive your application, shortlisted candidates will be invited to a brief phone call. This will help us learn more about your experience and suitability for the role and will determine whether you are invited to interview.

Job Description and Person Specification

Please click here to watch video about this role