Administrative Assistant - North Battleford

Why work for us?

At Legal Aid Saskatchewan (LAS), we are committed to ensuring access to justice for all, and we believe in the power of advocacy to change lives. Joining our team means being part of a province-wide organization that values compassion, collaboration, courage and commitment.

Our Administrative Assistants earn from $47,822.40 and based on combination of education and experience up to $63,186.48 annually. In addition to your competitive salary, our generous and comprehensive benefit package includes employer’s paid extended health & dental family coverage; paid sick time; three weeks of paid vacation at the start, plus scheduled or earned days off (12 SDOs or 26 EDOs per year for support staff and 12 SDOs per year for lawyers); 14 Statutory holidays; pension match 6.35%; relocation assistance if applicable and more. For more information visit: legalaid.sk.ca/about/careers/

Key Responsibilities

• Answer the phone, respond to inquiries and relay messages
• Maintain strict client confidentiality and adhere to government privacy legislation
• Provide information to the public and to clients
• Set appointments for professional staff, assess and refer unusual situations to supervisor
• Maintain client files, filing systems and electronic client database
• Perform data entry and maintain statistical records
• Provide other clerical functions, including receiving and sending mail

Position Requirements

• Able to use a database, operate computers and is skilled in using Microsoft Office (Outlook, Word and Excel)
• Strong interpersonal skills and demonstrated client service focus
• General knowledge of the practice of law is considered an asset
• Successful candidate will be required to provide an acceptable criminal record check.
• Please note that an assessment will be conducted as part of the selection process to determine if the candidate has the required skills and abilities for the position applied.

Core Competencies

• Judgment: ability to arrive at sound conclusions after evaluating information or ideas by applying knowledge, past experience, logic and insight, including in cases where discretion is required because the situation is ambiguous or information is limited. Acts with integrity and respect, works independently, and is committed, skilled and responsible.

• Dependability and Reliability: dependability to handle duties and assignments and whether committed, skilled and responsible. Consider punctuality and use of working time.
• Quality of work: correctness and degree of excellence of work performed based on the job description and expectations of the position.
• Initiative: extent of independent thinking and action and willingness to do more than is expected.
• Cooperation and attitude with clients: manner of handling client interactions. Strives to serve clients, shows empathy, and treats clients fairly and with respect.
• Adaptability and change management: understanding and willingness to adapt to organizational changes. Willingness and ability to learn new technology, new processes, responsibilities.