Community Engagement Lead

JOB SUMMARY (Two/Three Lines):

• The Community Engagement Lead builds and sustains LVPM's relationship with the Lehigh Valley community through content, participation, and outreach.

• This role manages a network of volunteer community correspondents, edits and shapes community-created content to meet editorial standards, and oversees the education team, which connects residents to LVPM's journalism and storytelling through programs, workshops, and school and community partnerships.

• The Community Engagement Lead is the primary steward of LVPM's community database and a key connector between the content team and the communities it serves, reporting directly to the VP of Content.

RESPONSIBILITIES (Tasks):

• Recruit, onboard, train, and manage a network of volunteer community correspondents, establishing clear expectations, workflows, and editorial standards for contributed content.

• Edit and manage community-created content across formats ensuring accuracy, fairness, and alignment with LVPM's editorial standards before publication.

• Maintain and grow LVPM's community database, tracking relationships with community organizations, civic leaders, educators, cultural institutions, and individual contributors.

• Support bilingual outreach and content in coordination with bilingual staff, with a focus on the Lehigh Valley's Spanish-speaking communities.

• Serve as a primary outreach contact for community organizations, coordinating story leads, content partnerships, and participation opportunities.

• Oversee the education team, providing direction, support, and accountability for LVPM's community education programs and school and organizational partnerships.

• Ensure education programs are connected to and supported by LVPM's editorial work and community engagement goals.

• Plan and coordinate content-based community events including listening sessions, community conversations, and engagement activations, working closely with Events, Development and Content leadership.

• Collaborate with the Director of Content on coverage planning to ensure community voices and perspectives are integrated into the daily editorial workflow.

• Identify underrepresented communities and coverage gaps and develop relationships and strategies to address them.

• All other duties as assigned.

KEY ACCOUNTABILITIES (Results Ownership):

• A functioning, active volunteer correspondent network producing credible community content on a regular cadence.

• Editorial quality and accuracy of all community-created content published across LVPM platforms.

• Growth and accuracy of LVPM's community database, including organizations, contacts, and engagement history.

• Successful coordination and execution of community education programs and content-based events.

• Measurable growth in community participation, including correspondent submissions, event attendance, and audience engagement from underrepresented communities.

• Strong performance and development of direct reports.