Contract Type: 18 months temporary Contract
Working Hours: 37 hours per week
Worker Type: Hybrid Worker - minimum attendance at the office 1 day per week
Salary: Starting Salary is £27,709 (Level one) rising to £28,608 (Level three) per annum (pro rata for part-time)
Location: Loxley House, Station Street, Nottingham, NG2 3NG
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.
About the Role
Safer Housing Proactive Enforcement is looking for an organised and customer-focused individual to support officers investigating unlicensed properties within the City Boundary, focusing primarily on properties requiring Selective Licences. The role involves speaking with Landlords by telephone, providing updates and guidance, maintaining accurate records, and managing case information across a variety of systems.
The successful candidate will have strong communication skills, excellent attention to detail, and the ability to organise and prioritise a busy workload. You will work closely with colleagues and Managers to ensure positive results are achieved.
Experience in housing, customer service, or administration is desirable, but most importantly, we are looking for someone who is compassionate, professional, and committed to delivering excellent customer service.
You will be responsible for maintaining accurate records, completing various workstreams and spreadsheets and offering a high‑quality, efficient service, whilst managing competing priorities is a key part of this role.
About You
The ideal candidate will have:
You can find the job description for this post here.
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.
For informal enquiries please contact Mel Little, Regulation Support Manager by email at [email protected]
Closing Date: Noon Friday 2nd October 2026
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interviews will be held: Week Commencing 19th October 2026
If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support
By applying to this job, you agree to our Terms & Conditions.
Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.
In addition to working within a great team and a competitive salary you will have access to:
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair, inclusive and Disability Confident Employer, welcoming applications from people of all backgrounds, identities and abilities. We recruit for diversity and value difference.
If you are a disabled candidate and wish to be considered under our Guaranteed Interview Scheme, please indicate this within your application. We are committed to making reasonable adjustments throughout the recruitment process and employment journey.
We are proud signatories of the Armed Forces Covenant and welcome applications from serving personnel, veterans, reservists and military families.
We particularly want to hear from you if you are from Minority Ethnic communities, identify within the LGBTQ+ community, or are disabled. These groups are currently underrepresented in our workforce, and we are committed to better reflecting the communities we serve.
We are supportive of flexible working arrangements wherever possible and encourage candidates to discuss this with us during the recruitment process.
Job details are sourced from the employer's original posting.
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Leicestershire County Council is the county council serving the non-metropolitan county of Leicestershire in England.