Resorts Director of Facilities Brainerd Lakes Area | Facilities & Engineering At Leisure Hotels & Resorts, we believe great hospitality starts behind the scenes. When the buildings work, the grounds are cared for, the systems run smoothly, and our teams have what they need to succeed, guests feel it in every part of their stay. We’re looking for a Resorts Director of Facilities to lead facilities, engineering, maintenance, and capital improvement efforts across our Brainerd Lakes Area resorts.
This is a hands-on leadership role with a big picture mindset—responsible for keeping our properties safe, beautiful, efficient, and ready for whatever the season brings. You’ll lead talented teams, oversee complex properties and systems, drive preventive maintenance, manage capital projects, and help shape the long-term future of our resort assets. Most importantly, you’ll understand that facilities isn’t just about buildings and equipment—it’s about creating places where guests want to return and teams are proud to work.
WHAT YOU’LL DO
Lead Resort Facilities & Maintenance
- Direct day-to-day facilities, engineering, and maintenance operations across multiple resort locations.
- Establish and oversee preventive maintenance programs for buildings, equipment, mechanical systems, and infrastructure.
- Ensure guest rooms, public spaces, recreational facilities, grounds, and back-of-house areas are safe, functional, well-maintained, and aligned with company standards.
- Monitor facility performance and identify opportunities to improve reliability, efficiency, and the guest experience.
- Respond to urgent facility needs and provide leadership during emergencies when necessary. Build Great Teams
- Lead, mentor, and develop facilities and engineering teams across multiple properties.
- Establish staffing plans, schedules, priorities, and performance expectations.
- Conduct regular performance reviews and create opportunities for training and professional growth.
- Build a culture rooted in safety, accountability, teamwork, and pride in the work.
- Partner with resort leaders to ensure facilities teams are connected to the broader operation and guest experience. Think Big About Our Properties
- Plan, manage, and oversee renovations, refurbishments, capital improvements, and other major property projects.
- Develop annual capital expenditure budgets and long-range facilities and asset plans.
- Work closely with contractors, consultants, vendors, and internal teams to deliver projects on time and within budget.
- Monitor project scope, costs, quality, and timelines.
- Help identify opportunities to extend the life and value of our properties through smart investment and proactive planning. Keep People & Properties Safe
- Ensure compliance with applicable local, state, and federal regulations.
- Oversee life safety, fire protection, emergency preparedness, and related systems and programs.
- Conduct regular property inspections and risk assessments.
- Lead OSHA compliance and workplace safety initiatives.
- Ensure facilities teams are trained and equipped to work safely and effectively. Own the Numbers
- Develop and manage departmental operating and capital budgets.
- Track expenses and identify opportunities to improve efficiency and control costs.
- Review contracts and manage vendor relationships and agreements.
- Monitor utilities and identify opportunities to reduce energy consumption and operating expenses.
- Balance short-term operational needs with long-term asset strategy. Make the Guest Experience Better
- Understand that every maintenance decision can impact a guest’s experience.
- Ensure facility-related guest issues are addressed quickly, professionally, and completely.
- Maintain the appearance, functionality, and overall condition of our resorts to a high hospitality standard.
- Partner with resort leadership to support business goals, guest satisfaction, and the overall success of each property.
WHAT YOU BRING
Experience & Education
- Bachelor’s degree in Engineering, Facilities Management, Construction Management, Hospitality Management, or a related field preferred.
- 7–10+ years of facilities, engineering, maintenance, or property operations experience.
- 5+ years of leadership experience in a resort, hotel, hospitality, commercial property, or similarly complex environment.
- Experience overseeing large-scale capital projects and maintenance budgets. Knowledge & Skills
- Strong understanding of HVAC, electrical, plumbing, building systems, grounds, and preventive maintenance.
- Proven ability to lead, develop, and motivate teams.
- Strong project management, budgeting, and organizational skills.
- Excellent communication and vendor management abilities.
- Knowledge of safety regulations, compliance requirements, and risk management.
- Strong attention to detail with the ability to see the bigger picture.
- Ability to prioritize and make decisions in a fast-paced, multi-property environment.
- Willingness to work flexible hours, including evenings, weekends, and emergency situations when needed.How We’ll Measure Success
- Facilities are safe, reliable, functional, and guest-ready.
- Preventive maintenance programs are consistently executed.
- Facility-related guest satisfaction continues to improve.
- Operating and capital budgets are managed responsibly.
- Safety and regulatory standards are consistently met.
- Utility and energy costs are effectively managed.
- Capital projects are delivered on time, on budget, and to standard.
- Facilities teams are engaged, accountable, and equipped to succeed. MORE THAN A JOB At Leisure Hotels & Resorts, we’re building more than great places to stay. We’re creating destinations people return to, memories families make together, and workplaces where people can build a career. If you’re someone who takes pride in great properties, great teams, and getting the details right—and you’re ready to help shape the future of some of the Brainerd Lakes Area’s most memorable resorts—we’d love to hear from you.
