Job Title: Assistant Registrar
Reports To: Registrar
Department: Academic Affairs/Records Office
Classification: Full-time, Exempt, 12 months, Benefits Eligible
POSITION OVERVIEW
Under the direct supervision of the Registrar, the Assistant Registrar is responsible for managing the office processes related to the calculation of undergraduates academic standing and ensuring the accuracy and timely delivery of requested academic information. This position will assume leadership of the daily operations of the Records Office in the absence of the Registrar.
DUTIES AND RESPONSIBILITIES
- Provide quality customer- focused support through in-person and phone interactions for internal and external customers.
- Provide registration: Add/drop of courses when required; process of withdrawals
- Process enrollment verifications requested by students, third parties
- Assists with the Accelerated Studies for Adults and Professionals (ASAP) program, requiring some evening work hours with registration needs and after hour orientation sessions.
- Support College Student Registration process during registration time periods requiring some evening and weekend work hours.
- Assist in auditing student files for incoming students each term to ensure all documents are on file.
- Assist with grade changes, notifications.
- Maintains and updates the Academic Plan component of Colleague and student academic files.
- Provides technical support, creates, and maintains databases; develops spreadsheets.
- Answers calls, assists with other incoming correspondences and routes appropriately.
- Represents the Registrar, at his or her request, in meetings and on College committees.
- Frequent interaction with academic division chairs and staff.
- Assistance with student transcript processing.
- Verify degree and attendance inquiries through National Student Clearinghouse
- Assistance with enrollment verification process via Student Clearinghouse and other transcription processors.
- Assist with graduation tasks needed by Transfer/Graduation Analyst
- Assist all students, staff, and faculty with various inquiries.
- Attend required college events, ceremonies, training sessions, etc. as scheduled.
- Other duties as assigned by the Registrar.
MINIMUM QUALIFICATIONS
- Bachelor's degree required
- Two to five years of experience in a Registrar's Office/Student Records office at an Institution of Higher Education (IHL)
- Recent experience working with students with VA benefits at an Institution of Higher Education (IHL) highly preferred but not required.
- Recent experience working with Ellucian/Colleague strongly preferred.
- Experience working with SEVIS preferred, or familiarity with international student registration processes, but not required.
- Familiarity with FERPA and implementation of FERPA policies.
KNOWLEDGE, SKILLS & ABILITIES
- Ability to process computer data (database/spreadsheet formats) and to format/generate reports (i.e. Microsoft Office)
- Strong communication (written & verbal) and interpersonal skills.
- Ability to manage multiple tasks in a timely manner.
- Ability to utilize related automated systems and software.
- Superior organizational and analytical skills.
- Ability to maintain confidentiality.
WORKING CONDITIONS/PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to sit, stand, use hands to handle, or feel to talk and to hear. The employee, frequently, is required to walk, reach with hands and arms to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 20 lbs. Specific vision abilities required by this job include close vision.
The final candidate who is extended an offer must successfully complete reference and background checks.
LeMoyne-Owen College offers an attractive benefits package, including health, vision, and dental benefits. The College pays for Life Insurance, STD/LTD, and paid time off.
LeMoyne-Owen College is an AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.
No Solicitations or Phone Calls Please
