Manager, Store Zone Sales & Operations

What Drives Success

We’re searching for a dynamic Zone Manager to oversee the sales and operational performance of multiple stores within a given geographic region.

Duties include, but are not limited to:

• Directly responsible for recruiting, hiring, training, and developing store teams (Store Managers, Customer Service Associates and Warehouse personnel) with focus on excellent customer service and selling skills.
• Performs sales and operational coaching, and performance management of store personnel.
• Responsible for sales of replacement components and aftermarket products through the store network to dealers, contractors, and other relevant segments.
• Responsible for Store network profitability based on store sales, margins, and operational expenses.
• Determines market growth opportunities and executes on the setup and opening of new stores.
• Responsible for store operations to deliver on the promise of excellent customer service.
• Responsible for Store safety practices within zone.
• Coaches stores on inventory practices to ensure accurate inventory through cycle counting and general operational excellence.
• Provides clear direction by effectively communicating initiatives, priorities, and company strategy.
• Works closely with Sales team (District Managers) and Supply Chain/Distribution teams.

What We Are Looking For

Requires a bachelor's degree or equivalent combination of education and experience is required. MBA degree preferred. Requires at least 10 years related experience.Excellent leadership abilities. Expert in the financial and operational aspects of store management. Strong oral and written communications skills. Expert computer skills required. Microsoft applications. Strong knowledge of HVAC systems required. Advanced customer service and sales skills in retail.

What We Offer

Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $111,200 - $145,950 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan. Employees in this role are not eligible for overtime.

Our competitive benefits package includes:

• Comprehensive health, vision, and dental insurance• Company-matched retirement savings plan• Employee stock discount program• Maternity, Parental and other leaves• Vacation,volunteer time off, well-being days• Wellness programs

Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!

Artificial Intelligence Disclosure: Lennox uses artificial intelligence tools to assist in screening, assessing, or selecting applicants for this position. These tools may support the review, organization, evaluation, or prioritization of application materials and other information submitted during the recruiting process. Lennox remains responsible for its recruitment process and hiring decisions, and artificial intelligence is used as one part of the overall candidate review process.

Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.