Program Manager

This position requires a broad set of skills to be successful, that range from high level strategic thinking and effective communication to deep-dive analytical problem solving. Specifically:  Work across teams and influence priorities, decisions and get buy-in from stakeholders on initiatives and decisions  Own and develop a program with cross-functional projects and difficult goals which impact an entire country  Provide analysis and insights to senior leadership in order to influence and support tactical and strategic business decisions in an increasing diversity of areas  Design metrics and business review documents guiding the operations team through execution  Draft and present key documents to leadership, taking an idea from inception to implementation  Design and improve processes and drive continuous improvement initiatives

 Bachelor's/Master's degree in Business, Operations Management, or a related field (MBA from Tier 1/tier 2 B-Schools preferred)  Proven experience in an operations / program management / continuous improvement role within the retail / ecommerce industry.  Strong analytical and problem-solving skills.  Excellent project management and organizational abilities.  Ability to collaborate effectively with cross-functional teams.  6+ years of overall work experience