Position Summary:
The position requires strong experience in supply chain operations, logistics management, inventory control, import/export compliance, and ERP system operations. The ideal candidate possesses strong analytical, communication, and problem-solving skills with the ability to manage multiple priorities, support cross-functional collaboration, and drive operational efficiency in a customer-focused environment. Role Description :
Key responsibilities
include managing customer demand forecasts and production planning activities, coordinating shipment schedules and logistics operations, overseeing import/export documentation and trade compliance processes, maintaining inventory accuracy and warehouse control, processing customer claims and SAP transactions, and ensuring timely execution of customer requirements through effective cross-functional collaboration and operational support.
Essential Duties &
Responsibilities:
· Manage end-to-end B2B supply chain and customer operations, including order fulfillment, production planning, and logistics coordination within a fast-paced automotive manufacturing environment · Lead cross-functional coordination among Sales, Production, Logistics, Quality, Warehouse, Technical, and overseas HQ teams to ensure seamless operational execution and customer support · Manage customer demand forecasts and inventory planning activities to support JIT manufacturing requirements and on-time delivery performance · Oversee shipment scheduling, transportation coordination, and logistics operations with freight forwarders, carriers, and 3PL providers to ensure supply chain efficiency and delivery accuracy · Manage import/export operations, customs compliance, and international trade documentation, including USMCA Certificates of Origin, commercial invoices, packing lists, and customer-specific compliance requirements · Monitor warehouse operations, inventory accuracy, cycle count activities, and material flow to support operational efficiency and inventory integrity · Maintain customer portals, packaging specifications, shipment data, and operational records in accordance with customer and business requirements · Investigate operational and customer-related issues and implement effective corrective actions to support continuous improvement and customer satisfaction · Execute and manage SAP ERP operational transactions, including sales order processing, inventory control, customer claims, invoicing, debit/credit activities, cost tracking, and month-end closing · Prepare operational reports and maintain accurate documentation using SAP, Microsoft Excel, and other reporting tools
Job details are sourced from the employer's original posting.
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