JOB SUMMARY
Library Systems and Services is seeking a creative, enthusiastic, technology-minded Makerspace Technician to help patrons bring their projects from dreams to reality. The ideal candidate will have hands-on experience and be comfortable with various maker technologies (3D printing, cutting machines, sewing machines, and digital media). The candidate should be artistic and crafty, comfortable learning new technology, delivering training, leading programs, and possess strong troubleshooting and customer service skills to ensure the space runs smoothly.
Hours Per Week: 30
If you have a passion for DIY culture, sharing knowledge, and inspiring creativity in Huntsville, TX, you will fit right in! PRIMARY RESPONSIBILITES
An individual must be able to perform each essential duty and responsibility satisfactorily.
- Provide excellent customer service to library patrons of all ages.
- Foster a welcoming, safe, inclusive, and organized environment in the Makerspace that encourages patrons to explore their creativity and develop new skills.
- Provide guidance and support to patrons, assisting them with project ideas, troubleshooting, and technical skills using provided equipment and software.
- Provide instruction to patrons and staff, both one-on-one and in group settings, during programs, open lab hours, and scheduled reservations.
- Provide training and ensure compliance with safety and health procedures for safe usage of Makerspace equipment and tools.
- Perform general troubleshooting and routine maintenance of equipment and software while liaising with IT professionals on more advanced troubleshooting and maintenance of equipment.
- Represent the Library at community events, showcasing the Makerspace equipment and opportunities, and actively engage in outreach to promote makerspace resources.
Monitor supply levels and recommend more as necessary. - Stay up to date on trends in creative library spaces and recommend improvements to the space, website, training, etc.
- Compile Makerspace user statistics monthly, as directed.
- Perform other duties and assignments as required: including but not limited to assistance at circulation and patron assistance
- Addresses or escalates patron conduct or safety issues to appropriate management
- Follow all Huntsville Public Library policies and procedures.
