JOB SUMMARY
The Library Associate 3 role is the senior role in the Library Associate job family. The primary responsibility is to plan and facilitate library programs and/or volunteer coordination. A portion of this role will also be working at the circulation desk, providing excellent customer service, handling and overseeing the opening of accounts, placing holds, processing interlibrary loans, handling fines, processing lost materials and problem-solving patron accounts.
Hours worked per week: 40
PRIMARY RESPONSIBILITES
An individual must be able to perform each essential duty and responsibility satisfactorily.
- Work closely with Librarians and library management to plan, implement and promote programming activities
- Plan, implement and promote programs for young (0-5) children and assist with large events
- Participate in off-site Outreach Services (Daycares, StoryWalk, Schools, etc)
- Ability to work with patrons of varied backgrounds and skill levels
- Comfortable with public speaking to parents and children
- Provides customer service to patrons by greeting, providing tours and assisting patrons in all areas of the library
- Inform library patrons of rules of conduct as necessary, and enforce those rules when appropriate
- Process damaged materials to ensure collections are maintained in a good condition
- Assist with library opening and closing procedures
- Support reference desk in assisting patrons with questions
- Assists with coordinating volunteers, assigning duties, and providing necessary training
- Know and understand the American Library Association’s Library Bill of Rights, Freedom to Read Statement and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library. In addition to these freedoms, support client discretion of materials available at your local library(ies)
- Follow all legal and policy requirements related to patron privacy and custodianship of patron records
- Other duties as assigned
