PREGNANCY CENTER RECEPTIONIST
**Please note: Before submitting your application- candidates considered for this role will have fluency in English and conversational proficiency in Spanish**
This position will function in the Colorado Springs Pregnancy Center as the front-desk receptionist and first contact with patients and clients. We seek a compassionate, organized, and professional individual who can multi-task in a fast-paced environment. This position is responsible for overseeing the front desk administrative duties, providing excellent patient service and represents Life Network to the public in a hospitable and professional manner. It offers an individual a rewarding opportunity to minister in a dynamic and growing evangelistic ministry. Due to the diverse population that we serve, the ability to communicate comfortably in both Spanish and English is essential.
RESPONSIBILITIES
- Responsible for answering telephones and routing calls promptly
- Responsible for scheduling appointments and sending appointment reminders
- Follows established protocols in processing incoming patients and clients
- Maintains electronic filing system and patient/client information in data base
- May assist in training volunteers and new staff in duties and data entry
- Performs administrative duties needed for proper functioning of a medical office
- Assists the director with additional clerical support
- Participates in staff development events and volunteer in-services
- Participation by all staff is required at Life Network’s major events
EXPERIENCE
- Minimum 1-2 years of related experience
- Must be fluent in English and conversationally proficient in Spanish
QUALIFICATIONS
- Strong advocate for sanctity of life issues
- Possesses Christian testimony with evidence of Christian maturity in personal and professional life
- Active commitment in a local church
- A passion for the ministry accomplished through Life Network and a heart for reaching the lost of our community/world with the Gospel
- Demonstrates self-motivation; shows outstanding administrative and organizational skills
- Demonstrates ability to triage in a calm, pleasant and professional manner
- Exhibits good communication skills, both written and oral
- Presents in a professional manner
- Teachable spirit, patient, compassionate, and functions well in a team environment
- Flexible and possess cultural awareness with unanticipated and unusual situations
- Proficient in Microsoft Office applications and Internet savvy
- Aptitude to learn software programs and systems
PHYSICAL REQUIREMENTS
- Ability to sit, stand, and walk for extended periods
- Frequent use of a computer, keyboard, and phone for administrative and front-desk tasks
- Occasional bending, reaching, and carrying of office supplies and materials
- Ability to occasionally lift up to 10–20 lbs.
- Visual, hearing, and verbal ability sufficient to communicate with patients, staff, and the public
- Ability to remain at a front-desk workstation for extended periods
CLASSIFICATION
Full-time at 40 hours per week. Pay range: $16.00 - $18.50 per hour. Reports to the Pregnancy Center Assistant Director. Scheduled hours are Monday through Friday. Primarily working out of the Galley location.
BENEFITS
- Paid time off for vacation, sick leave, and holidays
- Medical, dental, and vision insurance coverage
- Life insurance policy
- Retirement plan with employer match
- Annual bonus opportunity
Life Network shall comply with appropriate federal and state laws and regulations prohibiting discrimination on grounds of race, color, gender, national origin, age, disability, or any other legally protected characteristic.
Because of the nature of our ministry, and as our ministry is to a non-believing world, all Life Network employees are to maintain a standard of conduct compatible with the principles outlined for us in the Bible, and which our Lord Jesus Christ patterned for us while He was here on earth. Prior to completing this application, we require that you read through our foundational statements. By submitting this application, you agree that you have read and understood these values and beliefs and are in full agreement.
