Position Summary
The LifeCafe Lead is responsible for the overall operations and performance of a LifeCafe location, typically operating at lower monthly revenue volume. This hands-on leadership role ensures high-quality execution of menu items, team development, financial accountability, and outstanding member experiences. The LifeCafe Lead models business ownership by actively managing daily operations, driving results, and cultivating a strong team and service culture.
Job Duties and Responsibilities
- Works in “The Zone” the majority of the time, modeling execution, pace, food quality, and hospitality standards while leading the team in real time
- Oversees front-of-house and back-of-house operations, including inventory, scheduling, payroll, and adherence to all LifeCafe systems and policies
- Manages key business drivers such as food and labor costs, tracks performance metrics, and takes action to meet financial goals
- Hires, trains, and develops team members, providing on-the-floor coaching and supporting a positive team culture
- Maintains a clean, safe, and compliant environment by proactively monitoring cleanliness, food safety, and security standards
Position Requirements
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Experience managing food service operations and leading a team
- Strong understanding of labor management, cost controls, and guest experience metrics
Education:
- High School Graduate or equivalent
Years of Experience:
- 2 years of management and leadership experience or a college degree in culinary, business
- Experience with fast casual restaurant or full service experience
Licenses / Certifications / Registrations:
- ServSafe (or equivalent)
- Alcohol Safety Certification (where applicable)
- CPR/AED certification within 30 days of hire
Preferred Requirements
- Culinary, hospitality, or business coursework or degree
- Strong systems orientation and ability to follow through on operational processes
- Experience driving operations and financial performance in a fast
- Prior or current business owner experience
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
