Racquet Sports Concierge

Position Summary

The LifeShop Receptionist plays a vital role in ensuring the smooth day-to-day operations of the LifeShop. They handle phone calls, process transactions, merchandise products, and deliver exceptional customer service to encourage repeat business.

Job Duties/Responsibilities

• Greets and welcome customers in a friendly and professional manner creating a positive environment
• Provides customers with detailed product information, recommendations, and answers questions
• Handle transactions, ensuring smooth payment processing and managing returns
• Keeps merchandise well-stocked and organized
• Maintain Shop cleanliness - regular cleaning and tidying of the store
• Promotes all Life Time programs, products, and services

Minimum Required Qualifications

Education:

• Working toward High School diploma or GED

Years of Experience:

• 1-2 years of customer service experience

Licenses / Certifications / Registrations:

• n/a

Preferred Skills, Experience, and/or Qualifications:

• Computer experience
• Ability to sit, stand, reach, walk, climb, and lift up to 50 pounds
• CPR and AED Certified within the first 30 days of hire

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.