Quality Assurance Editor

For over 30 years AssessMed has been completing independent, unbiased, evidence based medico-legal evaluations and file reviews to several markets including but not limited to , auto insurance, defense and plaintiff tort medicals, Accident Benefits, Catastrophic claims, Life and Health Disability referrals as well as cases from HR representatives throughout corporate Canada.  AssessMed is a true national provider with strategically located regional offices in BC, Alberta, Ontario (4), Quebec and the Maritime Provinces (2). 

Main Responsibilities: 

• Proof-reads Accident Benefits reports for continuity, consistency, accuracy, spelling, grammar and compliance with the SABS, AMA Guides, and compliance with current regulations.
• Corrects any errors that are identified, both within the reports and within tracking systems and documentation to ensure accurate working records for the staff.
• Identify discrepancies, errors, or inconsistencies in medical assessments and provide timely feedback to assessors for correction.
• Collaborate with assessors, to address quality issues and implement corrective actions.
• Provide training and support to assessors on quality assurance procedures and documentation requirements.
• Ensure reports are sent to the client on time
• Ensure the timely follow-up and tracking of all assigned reports
• Follow QA protocols for releasing and saving reports
• Offer exceptional customer service when responding to queries and/or explaining report discrepancies
• Identify issues that will impact on service standards and rectify or escalate those issues
• Other duties as assigned.

Required Qualifications: 

• Medical, law, insurance or technical writing background
• Action-oriented, highly organized, results-oriented, independent problem solver with demonstrated clinical, medical legal assessment and/or adjudication experience
• Detailed familiarity with the current and prior auto insurance legislation, arbitration and associated legal decisions.
• Solid command of the English language and demonstrated excellent communication skills both verbally and in written format
• Has working knowledge of MS Word, Outlook and Excel and the ability to learn and navigate new systems
• Flexible and team-oriented- CAT Certification or strong working knowledge of the AMA Guides 4th and 6th editions an asset.
• French/English fluency is strongly preferred