Leading concierge, preventive medicine organization is actively seeking VIP Client Services Support to work with our clients. We are looking for a polished and flexible professional to provide high level client support, manage client experiences, developing/maintaining relationships and provide concierge services for high profile clients. We manage the programs and care for entertainment, sports, music and prominent business figures.
As Client Services, you will utilize your exceptional organizational and communication skills to manage complex calendars, keep clients on schedule, handle client requests for visit/products/etc, proactively contact clients for engagement and follow up. A positive and engaging self-starter with excellent interpersonal skills and outstanding memory for detail will thrive in this rewarding role.
Responsibilities:
Provide exceptional care and support to VIP client: in person, phone, email
Screen and direct all incoming calls and correspondence regarding nutrition
Ensure tasks, projects and issues get solved for clients appropriately and efficiently
Oversee heavy scheduling and calendar management and logistics
Manage product/supplement orders for client: Take orders, contact for reorders
Proactive follow up on all client visits
Effectively manage private and highly confidential information discreetly and appropriately
Discuss fees and costs when necessary
Appropriately represent and uphold our company and its philosophy of exception service to clients, team members and outside facilities
Requirements:
Bachelor's degree
4+ years of strong administrative experience in a corporate environment
2+ years in customer service or high end hospitality
High level of accountability for work and tasks
Sense of urgency in getting answers for client
Available to do whatever it takes to get the job done
Interest in health, medicine a plus – experience in entertainment preferred
Interest in caring for and about people
Healthy benefits package, vision and dental, matching 401k, vacation, parking
To apply for this role please submit:
Cover letter required
Resume
Salary requirements
*You must include your letter and resume to be considered for this position. We are an equal opportunity employer.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Seeking perfectionists! We are a world-renowned medical practice focused on preventive care. We are a fast-paced concierge practice that provides cutting edge innovative healthcare services to our VIP clientele. Our clients expect exceptional service and we are always looking to not only meet but exceed their expectations at every turn. Each team member that we welcome on board is expected to hold themselves to the highest standards in patient care, professionalism and customer service.