Software and Systems Quality Intern

Want hands-on experience testing the systems that power a national real estate lending company? As an SSQ Intern at Lima One Capital, you'll join the Product and Project Management Office (PMO) to help validate data and feature functionality during a major enterprise system migration. You'll write and run test cases, verify data integrity across upstream and downstream systems, and support key launch activities like user acceptance testing and cutover validation. You'll also get to investigate real issues through root cause analysis, using techniques like user shadowing and stakeholder interviews. It's a great opportunity to build practical skills in quality assurance, systems thinking, and cross-functional collaboration while contributing to a project with real, visible impact.

Responsibilities

Test Design & Execution

• Write test cases and form testable hypotheses focused on data quality and software functionality.
• Plan and build tests of software and system quality; execute test runs and record results.
• Validate system configurations and verify data inputs and outputs.
• Support release-readiness and cutover checklists, and perform post-release validation.
• Measure test effort and return on investment to help the team invest testing time where it pays off.

Defect discovery and resolution

• Triage bugs, defects, and feature gaps into the appropriate channels for resolution.
• Distinguish software issues from user error and user knowledge gaps.
• Iterate on open problems through repeated interviews with and shadowing of stakeholders.
• Initiate informal and formal conversations with stakeholders to elicit user needs and feedback.
• Participate in cross-team stand-ups and discovery sessions with process and system owners across origination, customer portals, CRM integrations, data, reporting, and servicing.

Value identification and documentation

• Identify opportunities, problems, and areas of untapped value potential across the system.
• Document key findings, decisions, risks, and lessons learned from the system and software deployment process, to a standard that holds up under audit and supports knowledge transfer after the internship ends.

Confidentiality & Data Handling

• Handle confidential borrower, loan, employee, and company information strictly in accordance with Lima One's information security, privacy, and data-handling policies.