Education
- Bachelor's degree in Food Science, Food Technology, Quality Management, or a related field.
- HACCP and ISO 22000 certifications are preferred.
Experience
- 5–7 years of experience in Quality Assurance or Quality Control within the food manufacturing industry.
- Minimum 2 years of experience in a supervisory or team leader role.
Technical Knowledge
- Strong understanding of HACCP, GMP, ISO 22000, and food safety regulations.
- Knowledge of quality inspection techniques and laboratory testing.
- Experience in CAPA, root cause analysis, and quality documentation.
- Familiarity with ERP systems and Microsoft Office.
Competencies
- Leadership and team supervision
- Strong analytical and problem-solving skills
- Attention to detail
- Decision-making and accountability
- Effective communication
- Planning and organization
- Time management
- Continuous improvement mindset
- Ability to work under pressure and meet production deadlines
Quality Assurance & Compliance
- Ensure daily implementation of HACCP, GMP, and company quality procedures.
- Monitor production activities to ensure compliance with food safety and quality standards.
- Support internal and external quality audits.
- Ensure compliance with customer specifications and regulatory requirements.
- Verify that quality records are completed accurately and maintained.
Quality Control & Product Inspection
- Supervise quality inspections throughout raw materials, production, packaging, and finished goods.
- Review inspection results and ensure timely disposition of non-conforming products.
- Monitor Critical Control Points (CCPs) and quality checkpoints.
- Approve product release according to established quality standards when delegated by the Quality Manager.
- Ensure laboratory and testing activities are completed according to procedures.
Continuous Improvement
- Investigate quality deviations and customer complaints.
- Lead root cause analysis and corrective/preventive actions (CAPA).
- Recommend process improvements to reduce defects, waste, and product rejections.
- Coordinate with Production, Maintenance, and Supply Chain teams to resolve quality issues.
Team Leadership & Training
- Supervise, coach, and evaluate Quality Inspectors and Technicians.
- Allocate daily tasks and ensure adequate shift coverage.
- Conduct on-the-job training on quality procedures and food safety practices.
- Promote a culture of quality, food safety, and continuous improvement.
Reporting & Documentation
- Prepare daily and weekly quality reports.
- Monitor quality KPIs and communicate performance trends to the Quality Manager.
- Ensure timely completion and filing of all quality documentation.
- Escalate critical quality issues and non-conformities promptly.
