Volunteer Coordinator

Volunteer Role: Volunteer Coordinator
Reports to: CEO
FLSA Classification: Volunteer Position

Job purpose

Volunteer position. Recruiting through onboarding and providing administrative support to all volunteers. Maintain volunteer records, data, contracts, and databases.

Duties and responsibilities

1. Recruit volunteers and interns
2. Review resumes and volunteer applications and interview volunteer candidates.
   1. Discuss volunteer candidates with Department Directors, assist them in the interview process, and offer or decline the volunteer a position 
3. Schedule interviews with appropriate department heads
4. Manage volunteer and intern schedules
5. Oversee onboarding orientation
6. Administrative tasks, such as organizing onboarding processes, volunteer events, and time-off requests in BambooHR software
7. Help volunteers and interns fill out paperwork and understand company brand, mission and policies 
8. Review volunteer reimbursement requests, work with CFO to fill these requests
9. Work closely with Director of Human Resources and CEO to strengthen the organization’s culture
10. Maintain and update profile information of interns and volunteers on LINC’s applications and platforms (i.e. NeonCRM, BambooHR, Google G-Suite)
11. Maintain records related to Board of Director and Volunteer onboarding, account access, training, discipline, and termination
12. Schedule and conduct training programs, evaluate the effectiveness of training programs, and maintain records of volunteers’ participation in training and development programs.
13. Recruit, manage, and prepare volunteers for International Volunteer Trips
    1. Review and maintain volunteers' documents (vaccines, passport, liability waivers, travel insurance, trip payments)
    2. Assist with pre-travel meetings
    3. Communicate with third party travel agent to book flights
14. Manage and review results of volunteers’ background checks

Qualifications

1. Ability to communicate promptly and effectively with internal and external stakeholders.

1. Work with documentation requiring a high level of confidentiality.
2. PC skills utilizing Word and Excel.
3. Subject to background check

Education and Experience

1. Associates or bachelor’s degree or equivalent role and responsibilities.

2. 4+ years of increasing experience in Human Resources.

3. Previous experience with benefit evaluation is a plus.

Certifications    None required.

Working Conditions

• Willingness to put in more working hours, even at odd times.
• The majority of work for this role is remote, however face-to-face tasks/meetings may be required at times
• Optional international travel with volunteers.

Physical requirements

This position operates in a remote office environment and remote/virtually. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

If traveling internationally: ability to lift a suitcase for travel, walk a distance in a foreign country possibly in inclement weather, sit for long periods of time during travel.  Comply with international travel requirements.