We're looking for someone genuinely curious — always testing new ideas, comfortable challenging their own assumptions, and driven to find a better way of doing things.
Technically minded, with a basic understanding of APIs and how systems connect and exchange data
AI-curious rather than an AI expert: you don't need to arrive as an AI power-user, but you're keen to explore how AI-assisted tools (e.g. Claude, Fellow) can drive efficiency in documentation, meeting notes, and day-to-day work
Tools: Salesforce (CRM), Asana (project management), and other standard Office applications
Good understanding of working with and manipulating data in CSV and Excel (XLSX) files
Experience with an Order Management System (OMS), Product Information Management (PIM), ERP, ecommerce marketplace/storefront (e.g. Shopify, Amazon Seller Central, TikTok Shop, WooCommerce), or fulfilment platform — or broader e-commerce sector experience — is strongly preferred
Linnworks product experience is a plus but not required — full product training is provided on the job.
Skills:
Excellent written and verbal English language skills
Confident, clear communicator — comfortable running customer calls, status updates, and internal presentations
Strong organizational and time-management skills, with the ability to prioritize and switch between tasks under pressure
Decision-making and strategic thinking skills
Ability to work effectively as part of a team, including distributed, cross-time-zone teams and customers
A proactive, problem-solving mindset
Attitudes:
Trustworthy & responsible, flexible, stress-tolerant
Helpful attitude, capable of asking and accepting help when needed
Quick learner, naturally curious, and always testing new ideas
Continuous-improvement mindset: comfortable challenging your own assumptions to find a better way of doing things
Entrepreneurial mindset: self-motivated, resourceful, innovative, collaborative and committed
Knowledge:
Understanding of project and task management
Knowledge of the above tech stack
Curiosity about how order/inventory management and e-commerce operations work end-to-end — you don't need to be an expert on day one, you'll build this knowledge on the job
Track record of strong performance in a previous role
At least 6–12 months in a customer-facing role (e.g. ecommerce operations, customer support, onboarding/implementation, account management, or product/development)
Preferred: experience with Linnworks or a similar order/inventory management platform (OMS, PIM, ERP, marketplace, or fulfilment), or a background in e-commerce, SaaS, or a cloud application environment
Perks & Benefits
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Linn Systems OU is a company that provides software solutions.