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    Liquid

    Fintech

    Customer Success Coordinator

    Irving, United StatesOn-SiteFull-time2+ yrs experience$25 / hourPosted 3d ago
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    Job description

    Key Account Coordinator

    Hybrid | Full-Time
    Salary: Starting at $25/hr

    Join Our Team & Make an Impact!

    Are you highly organized, detail-oriented, and passionate about delivering top-notch customer support? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we want YOU to be a part of our Key Account Solutions Team!

    As a Customer Success Coordinator, you'll play a crucial role in supporting our Key Account Solutions Managers and ensuring our customers receive the best experience possible. You’ll be the primary point of contact for our key accounts, assist with administrative tasks, and help drive efficiency within our team. If you're looking for a role where you can grow, collaborate, and make a real impact, this is the opportunity for you!

    What You’ll Do:

    • Serve as the first point of contact for key account customers, ensuring smooth communication.
    •  Provide administrative support, including scheduling meetings, handling correspondence, and managing reports.
    •  Work closely with multiple teams and departments to ensure accurate and timely account management.
    • Assist in the onboarding and support of new accounts.
    •  Analyze data and provide valuable insights to improve processes and customer satisfaction.
    •  Take initiative to identify process improvements that enhance efficiency and customer experience.

    What You Bring to the Table:

    ✔️ 2+ years of administrative experience (customer service experience a plus!).
    ✔️ A bachelor’s degree (preferred but not required).
    ✔️ Proficiency in Microsoft Office (Excel, Outlook, Word, etc.).
    ✔️ Excellent communication, organization, and problem-solving skills.
    ✔️ Ability to multi-task and work independently while collaborating with a team.
    ✔️ A proactive, customer-first mindset with great attention to detail.

    Why You’ll Love Working Here:

    Competitive salary starting at $25/hr ($52,000/year, non-exempt)
    Monday-Friday schedule (no travel required)
    Comprehensive health, dental, vision, and life insurance
    Generous paid time off and 401(k) matching

    Opportunities for growth and development

    If you're looking for a dynamic role where your work makes a real impact, we’d love to hear from you!

    Apply today and take the next step in your career!

    Job details are sourced from the employer's original posting.

    Open job posting
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    About the company

    Liquid

    Liquid is a company focused on performance marketing, paid acquisition, and growth, particularly within consumer fintech, trading, and crypto sectors. They specialize in managing and scaling advertising budgets across major paid platforms.

    View all Liquid jobs
    Industry
    Fintech
    Open roles
    122

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