Drain Cleaner

Are you a problem-solver who takes pride in delivering outstanding service with safety and professionalism?

As a Drain Cleaner at FloHawks Plumbing + Septic, you'll be part of a team dedicated to providing top-quality drain cleaning solutions for residential and commercial customers. You’ll utilize tools like video inspection devices and hydro jetting equipment to diagnose and clear blockages, ensuring customer satisfaction every time. Join us in this hands-on role where your expertise will make a difference, and your commitment to excellence will be valued as part of our trusted team. If you're ready to grow with a company known for superior service, we want to hear from you.

Compensation: $30/hr to $34/hr to start (depending on experience)

Great Union Benefits! Full Family Medical Plan + Pension!

Schedule: 4 day work week (rotates Monday through Saturday) -- 10 to 12+ hour days -- 45 to 55 hours per week

Location: Puyallup, WA

The primary function of a Drain Cleaner is to deliver excellent drain cleaning service to customers while representing the Company in a professional and courteous manner.  Drain cleaning service includes using drain line video inspection devices to inspect the interior of drain lines and identify points of concern.  The use of hydro jet cleaning or mechanical drain cleaning equipment to perform preventative maintenance on drain lines or clear clogged drain lines.

During execution of service, the Drain Cleaner will be responsible to comply with all DOT, state regulations and Company safety and compliance policies.  In addition, the Drain Cleaner is responsible to comply with all customer and company related requirements.

Essential Functions

• Diagnose common and diverse drain issues and emergencies including performing drain line video inspections
• General drain cleaning including the preventative maintenance or clearing of clogged lines utilizing hydro jet or mechanical drain cleaning tools
• Maintain clean working areas on every job
• Document all work performed
• Maintain a clean service vehicle inside & out with proper stock, tools, and safety equipment in company vehicle
• Provide customers with 5-star professional and courteous service
• Communicate problems, propose solutions
• Always work in a safe and compliant manner adhering to all DOT, state regulations and Company safety and compliance.
• While driving or performing service, represent the company in a professional and courteous manner.
• Must use tablet technology for each service as required by management.
• Must collect, fill out and keep in good order all required paperwork each day
• Maintain a good driving record for personal and professional driving
• Maintain a current valid driver’s license
• Meet and maintain all DOT and Company physical and medical requirements
• Complete required safety training
• Available for on-call rotation as needed
• Other duties as assigned

Requirements

• Current driver’s license
• Clean driving record
• Must be 21+ years old
• DOT Medical Card (or willing to obtain)
• Safety minded
• Ability to work nights and weekends
• Ability to work overtime as needed
• Ability to travel
• Professional appearance and excellent customer service skills
• Excellent communication skills
• Basic computer skills
• Stable work history – verifiable
• Experience in logging and recordkeeping
• Occasional overnight travel may be required based on business needs
• Flexible attitude and mindset

Work Environment

• Heavy driving, vibration, and noise
• Schedule variations required to meet customer demands
• Exposure to varied weather: working in hot, cold, and wet conditions
• Heavy city traffic conditions
• 24-hour operation

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.