Store Manager

We are looking for full-time Store Managers who are enthusiastic, energetic, friendly, and hard-working!

The Store Manager is responsible for both providing, and training our staff on what it means to provide, exemplary selling and customer service. They are responsible for improve the productivity and profitability of the store, while always striving to give our customers the best experience possible. The Store Manager is responsible for ensuring that the customer is given product recommendations, and solves any issues by working proactively with staff, and serving as a role model of best-practice retail execution. The Store Manager’s overall focus is on sales, service, and relationship-building at all times. The Store Manager serves in a leadership role within the store by sharing product knowledge, reading and incorporating store communications, and managing tasks as assigned by the District Manager, including ensuring that the store is operating at all posted hours.

Additionally, the Store Manager is responsible for all inventory management procedures, conducting product sets, stocking product, housekeeping and ensuring that stockroom duties are accomplished as identified or assigned. The Store Manager also works closely with the Director of Retail and is responsible for understanding and executing the organization’s Business Insight Cycle.

ESSENTIAL JOB FUNCTIONS include, but are not limited to:

• Being highly effective manager, trainer, coach, and motivator who builds a team that thrives, achieves, and connects with customers.
• Serves as a collaborator, innovator, and team leader. You lead, influence, and develop exceptional relationships with our customers, and store, corporate and vendor partners.
• Takes an approach to connecting and communicating with others is comfortable and authentic.
• Acts as highly capable visual merchandiser with a passion for translating our brand in a way that feels natural, organic, and local.
• Is a tech savvy retail leader with strong proficiency in using point of sale systems, hand-held devices, and Windows operating systems.
• Is highly motivated individual who thrives in an ambiguous and ever-changing environment – someone always up for a challenge and inspiring others to learn and think differently.
• Results focused, with a drive to meet and exceed sales goals and identified retail metrics related to customer service, IAT, the Crown Rewards program, payroll, shrink, etc.
• Able to successfully manage all daily store operations and other opportunities/projects as requested.
• Passionate about in-store events and services and able to execute them with the local community as a center point.
• Upholds all company policies and practices.
• Performs/completes other duties or special projects as assigned.