Overview
Why We Need Your Talents
If you’re motivated, and eager to break into the gaming industry, this position is for you. Live! Casino & Hotel Philadelphia is looking for a Chip Runner to assist with the operations of the poker room by assisting guests with the redemption and sale of chips.
A vital part of the functionality of the poker room, this position will act as a mobile cashier so be prepared to be on the move and on your feet. Surrounded by great leadership and training opportunities, in a department that constantly promotes from within, this role is an excellent building block for your career at Live!
This is an entry level position.
Responsibilities
Where You'll Make an Impact
- Providing exemplary customer service with a professional demeanor.
- Redemption and sale of cash and chips to guests.
- Assisting guest with seating and chip distribution.
- Filling dealer trays.
- Assisting dealers and supervisors in the starting, combining, and breaking of games.
- Complying with company policies and procedures, internal controls, and Title 31.
- Ensuring the safety and security of internal and external guests by notifying management of any suspicious or unusual activities.
- Attending training and meetings when required.
- Maintaining the cleanliness of work area, including the collection of chip trays, and returning them to designated areas.
Qualifications
Skills You'll Need to Succeed
- Exemplary customer service.
- Math skills (ability to count).
- Handle cash and chip transactions.
- Physically push chip cart around the poker room.
- Trainable
- Independent.
- Hard worker.
- Strong communication skills.
A Few Must Haves
- A high school diploma or GED equivalent
- Must be able to comply with all state gaming regulations, which may include obtaining a license.
Perks We Offer You
- Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
- Free Basic Life Insurance
- Free Short Term & Long-Term Disability
- Retirement Savings with Company Match
- Generous Bonus Structure
- Annual Merit/Goal Based Pay Increases
- Leadership Skills Development & Mentorship Programs
- Tuition Reimbursement
- Free parking
- Free food and discounted meals
- Exclusive Discounts on Travel, Services, Goods and Entertainment
Physical Requirements
- Standing 50%
- Walking 50%
- Repetitive hand motions
- Use of stairs and elevators
Life at Live!
- 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.
