Business Admin Level 3 Apprenticeship – Oasis Academy Lister Park
This is an exciting opportunity to become part of a high performing team who are passionately committed to securing the best possible life chances for the young people of Oasis Academy Lister Park. Working as part of our friendly administration team, this role will require resilience, perseverance for the long haul and a constant drive for innovative excellence.
Key Details
Salary: £8.58 increasing to National Minimum Wage after 12 months
Working hours: Monday – Friday (shifts TBC) (term time only) 37 hours per week
Location: Oasis Academy Lister Park, North Ave, Bradford, BD8 7ND
Apprenticeship Details – 16 months expected duration to complete, working towards your Business Admin Level 3 Apprenticeship. (All learning is delivered online/ remote).
Training Provider: LMP Education (rated 1st best UK training provider)
About the Role
As a Business Admin Apprentice, you will be responsible for welcoming and efficient reception service while studying your Business Admin qualification.
Responsibilities:
- To be the first point of contact for visitors to the Academy providing a welcoming, efficient reception service
- To provide reception services to pupils
- To be able to work in a fast -paced reception area multi-tasking between reception duties.
- Be the initial point of contact for all enquiries by telephone, email and in person, advising staff, parents, pupils and visitors on appropriate source of information.
- To be able to deal with challenging visitors, parents and pupils appropriately whilst maintaining a calm persona.
- Ensure all visitors are issued with badges in order to comply with the Academy’s security procedures.
- Ensure that visitors are met by the appropriate member of staff and escorted within the Academy unless their DBS status is known, and it has been agreed that they visit the Academy without direct supervision.
- Be the main contact point for staff with regards to Academy events of any one day
- Maintain a tidy and orderly reception area.
- Support with My Child at School account set up, queries from parents and general support.
- Support with Bromcom queries from parents and general support for example MCAS, etc
- Word processing and data input as directed.
- Assist with duplicating, collating and distribution of information to parents/carers, staff, pupils and others.
- To ensure confidentiality at all times when dealing with issues re Staff, pupils or parents
- Undertake general clerical duties when directed including photocopying, printing, laminating and filing.
- Posting outgoing mail and sorting incoming post
- Provide refreshments to visitors when required.
- Support with Academy evening events for example, parent evenings, open evening etc
- Make telephone calls to parents and carers as required.
- Send text message and/or emails to parents and carers as required.
- Supervise pupils as required.
- Any other reasonable duties as directed by Line Manager
Essential Qualifications
- GCSE Grade 4/C or above in English and Mathematics.
Desired skills
- Ability to work effectively with a range of people – pupils, parents/carers, staff, outside agencies.
- Excellent communication skills and the ability to communicate effectively with a wide range of people.
- Good ICT Skills including word processing.
- Understanding of the practical application of Equal Opportunities in an Academy context
Personal qualities
- Ability to work independently and as part of a team.
- Ability to interpret and follow procedures.
- Ability to maintain confidentiality.
- Ability to reflect.
- Ability to form and maintain appropriate relationships and personal boundaries with children.
- Emotional resilience in working in a range of challenging situations.
- Have a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
About the Employer
Oasis Academy is committed to providing exceptional education and opportunities for all young people. We strive to create a culture of high expectations, inclusion and personal development where every student can thrive. As part of our team, you will play a vital role in supporting students to achieve their academic and personal goals whilst developing your own professional skills through a nationally recognised apprenticeship programme.
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