About the Role
Ocean Computer Group, a Lockstep Technology Group company, is seeking a Technical Account Manager to join our team in Matawan, New Jersey. This is a highly client-facing role that serves as the technical bridge between our customers and the broader Ocean team, partnering closely with Account Executives, our vCIO, and technical resources to ensure clients receive proactive, strategic, and responsive IT support.
The ideal candidate brings a strong technical foundation along with the ability to build trusted client relationships and translate complex technology into clear, business-focused recommendations. You’ll help guide clients through technical needs and improvements, support onboarding and technology reviews, serve as an escalation point when needed, and identify opportunities to strengthen their IT environments and overall partnership with Ocean.
What You’ll Own
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Lockstep Technology Group is a technology consulting firm that provides a range of services to support customer engagements throughout the sales process. They specialize in creating detailed customer quotations, processing purchase orders, and ensuring accurate and efficient customer transactions.