Live! By Loews-Arlington, TX treats guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers’ ballpark and Dallas Cowboys’ Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and floor-to-ceiling windows that offer sweeping views of the Arlington Entertainment District.
Job Specifics
- Make inspection rounds ensuring organization, cleanliness, proper maintenance, adequate supplies
- Monitor staff adherence to all service standards, SOPs and Loews SOPs, including inspecting staff for correct Uniform/Groom standards
- Supervise service of guests, being watchful of signals from guests in need of service
- Assist Team Leader to establish and monitor side work duty completion.
- Maintain bank to SOP, keep it balanced and secure at all times.
- Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage
- Check restaurant for cleanliness and set up (i.e. table cleanliness, stands etc.)
- Communicate daily with restaurant manager with regard to special events, house counts, etc.
- Assist Team Leader in conducting menu classes and taste panels
- Assist Team Leader in conducting month end inventory count and recording.
- Communicates with Team Members during service, scheduling, safety chats, MSDS, post bulletins
- Reports unsafe working conditions
- Ensure proper handling of guest checks and cash transactions
- Intercedes and/or fills in for Team Members should need occur
- Proficient in Excel, Word and Power Point
- Excellent organizational skills
Qualifications
- Food & Beverage knowledge required
- Excellent communications skills, written and verbal
- High school diploma
- Strong organizational skills
- Able to make decisions on imperfect information
- Knowledge of Microsoft Office preferred
