Look Lab Med Spa is a fast-growing luxury aesthetic brand with locations across the U.S., specializing in injectable aesthetics, advanced regenerative treatments, and curated facial services. We are known for natural, elevated results and a patient experience rooted in our core belief: Look Good, Feel Good, Do Good.
We are seeking a highly organized, proactive, and polished Medical Assistant whose primary focus is clinic flow efficiency—keeping providers on schedule, preparing rooms, supporting injectors, and ensuring every patient has a seamless experience from start to finish.
This is NOT a traditional back-office MA role. This role is a hybrid of clinical support, high-level logistics, patient flow management, and hands-on assistance with our injectors.
These reflect the real Look Lab workflow and the tasks that will make your injectors more efficient:
- Clinic Flow & Injector Support (Primary Function)
- Move patients through the full appointment flow smoothly and on time
- Prepare treatment rooms before each patient and turn them over quickly afterward
- Assist injectors with treatment flow, supply setup, photo capture, and patient positioning
- Anticipate provider needs to keep appointments running efficiently
- Support treatment planning by preparing face sheets, forms, and before/after photos
- Gather supplies and ensure injectors never have to stop their treatment flow
- Manage charting support tasks such as prepping templates and ensuring accuracy
- Maintain organization of back-of-house areas and clinical workstations
- Ensure injectors stay on schedule by managing room timing, patient handoff, and transitions
- Patient-Facing Duties
- Greet and escort patients to and from treatment rooms
- Prep patients: cleanse face, review pre-care steps, set expectations
- Assist with post-care education and ensure a smooth checkout pathway
- Provide warm, luxury-level patient experiences
- Support the Patient Concierge during busy times
Clinical Responsibilities
These are important but not the main focus of the role:
- Perform venipuncture with confidence
- Draw blood for PRP/PRF and prepare tubes and centrifuge
- Maintain sterile technique during all clinical tasks
- Support injectable, microneedling, and regenerative medicine workflows
- Maintain tight compliance with protocols and safety procedures
- Phlebotomy is required, but the real core is operational excellence and keeping the injector focused solely on patient care.
- Certified Medical Assistant (CMA, RMA, CCMA, or equivalent medical assisting education)
- Documented phlebotomy training (Phlebotomy certification preferred but not required)
- Strong venipuncture skills
- Experience in aesthetics, dermatology, plastic surgery, or cosmetic medicine preferred
- Exceptional organizational and multitasking skills
- Professional, warm, and luxury-service communication style
- Ability to follow detailed workflows without constant direction
- High level of integrity, reliability, and discretion
- Annual Aesthetic Service Benefit and Employee Discounts
- Medical, Dental & Vision Benefits
- 401(k) Benefits
- Paid Time Off
- Life & AD&D Insurance
- Long Term and Short Term Disability
- Paid Parental Leave & Family Support Program
- Flexible Spending Account (FSA)
- Continuing Education Opportunities
- Leadership Team Invested in Your Success
- Modern Luxury Practice Environment
- Collaborative Team Culture
- Career Growth & Advancement Opportunities
Ready to Join the Lab?
If you're looking for a career where your talent is valued, your growth is supported, and your work makes a meaningful impact every day, we'd love to hear from you.
Apply today and take the next step in your aesthetics career with Look Lab Med Spa.
