Job Description: Foster Coordinator
Overview of Job:
This position is responsible for providing exceptional customer service and care for our community. Areas of responsibility include but not limited to recruiting, developing and maintaining a dynamic foster client base while managing the movement of animals from shelter to foster care to adoption. Promotes teamwork and maintains an optimistic attitude all while assisting in intake, surrender of animals, lost and found, return to owner, and adoptions. This diverse role also includes educating the public regarding humane pet ownership, humane law and regulations, and the overall services and resources offered by the Louisiana SPCA.
Success Criteria & Essential Skills:
- Strong communicator both verbally and written, with an analytical mind to prepare, analyze and evaluate outcomes and results.
- Educate clients regarding spay/neuter and general animal maintenance.
- Supports teamwork and possesses an optimistic attitude by being cooperative, flexible, and helpful with all departments.
- Remains alert and aware of animal behavior and physical condition for client and employee safety. Ensures animals are handled humanely and appropriately by clients, employees and volunteers.
- Customer orientation and the ability to adapt/respond to different types of situations.
- Ensure that all foster volunteers receive any necessary supplies for an animal in their care and that volunteers are well informed about the animal they will be fostering.
- Check in with foster families regularly and update staff/volunteers with any important information.
- Keep track of the length of time an animal is in foster care and work with other CAST members to create a plan for animals who have spent their allotted time in that particular home.
- Promote and encourage all foster families to attend upcoming offsite adoption events/opportunities with their foster animal.
- Knowledgeable in various departments and programs.
- Treats all animals humanely, properly, and with compassion at all times; regardless of the situation or circumstance. Promotes a humane and caring attitude towards all animals.
- Maintains confidentiality at all times.
- Performs all other duties as necessary and required.
- Work courteously and cooperatively with other staff members and volunteers
- Attends all training and animal handling classes
