The Pediatrics Department Manager is responsible for ensuring the delivery of safe, effective and culturally appropriate care and services to our patients. The manager will work collaboratively with medical staff and other departments to ensure that the goals of the Health Center are accomplished. Responsibilities include, but are not limited to: Provide excellent customer service to all patients and staff; Develop and update departmental standard operating procedures; Manages the organization’s pediatric immunization inventory levels; Coach, mentor and teach staff to ensure that they performing to their highest potential;
Provide timely and relevant performance evaluations to staff in accordance with LCHC policy and supervisor expectations; Works with clinical lead to manage clinical workflow within the department; Work with departmental supervisors and leads to create and maintain appropriate staff and provider schedules; Establish an environment which fosters teamwork and open communication; Ensures that care coordination activities are being performed including obtaining documentation such as follow up of hospitalizations, ER visits, and other medical and behavioral documentation; Oversee the budget development and management of the department; Responsible for ensuring department achieves or surpasses visit volume and revenue projections.
The Department Manager will possess a Bachelor’s degree in a healthcare/public health related area or equivalent years of experience. Registered Nurses with current CPR certification encouraged to apply. A minimum of five to ten years of experience in an ambulatory or inpatient clinical setting is desirable. A minimum of five years of management experience is required. Experience with an electronic medical record system is also desired. Bi-lingual candidates strongly encouraged to apply.
Lowell Community Health Center is an Equal Opportunity Employer. We are proud not only of being one of Lowell's largest primary care providers, but of our history serving the community. For over 40 years, Lowell Community Health Center has been offering quality, caring, and culturally appropriate health care services to the people of Greater Lowell, Massachusetts.
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Based in the heart of downtown Lowell, Lowell Community Health Center is currently seeking a Full-Time Registered Nurses in the following clinical areas: ADULT, PEDIATRICS and FAMILY MEDICINE. Apply Here to submit a general application: https://www.vscyberhosting2.com/lowell/ With over 400 employees, the Health Center has expanded and relocated to a new state-of-the-art facility as of December 2012. The Health Center is a diverse, community-based health care organization. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. The Health Center's employees speak 28 different languages and over 80 staff are trained in medical interpreting. Patients trust Lowell Community Health Center. Every year, we touch the lives of nearly 50,000 people – or almost half the population of the City of Lowell. More than 90% of Lowell CHC patients are low income, and 46% are best served in a language other than English. Since opening our new comprehensive facility in a renovated mill on Jackson Street in 2012, more than 9,000 additional patients have turned to Lowell CHC for a full range of primary care, including OB-GYN and behavioral health services for adults and children, with over 176,000 visits in 2014. We also have a Pharmacy serving health center patients and others in the community