What you will do:

As the Pulmonary Hypertension Program Coordinator, you will serve as a primary resource and advocate for patients, guiding them through their care journey with expertise, empathy, and precision. Working primarily in the outpatient clinic, you’ll collaborate daily with physicians, nurses, social workers, administrators, and financial coordinators to deliver comprehensive, age-appropriate care during both wellness and illness.

This is a highly visible role within a specialty program known for innovation, excellence, and exceptional patient outcomes.

Key Responsibilities

60% CARE COORDINATION

Become the central hub of communication and organization for pulmonary hypertension patients as you:

• Coordinate care using established clinical protocols.
• Review diagnostic tests, labs, and clinical data to support decision-making.
• Ensure accurate documentation in progress notes, flow sheets, the Phoenix database, and the EHR.
• Collaborate with a multidisciplinary team including physicians, social workers, financial coordinators, and nursing staff.
• Manage triage calls and partner with physicians to assess and address patient care needs.
• Participate in program and committee meetings.
• Submit clinical information to insurance carriers for precertification/authorization.
• Provide cross-coverage to fellow coordinators as needed.

10% PATIENT & STAFF EDUCATION

Help patients and families better understand their condition by:

• Creating and maintaining educational resources for patients, families, staff nurses, and program teams.

10% DATA MANAGEMENT

Support program excellence by:

• Collecting, reporting, and submitting required data to the Pulmonary Hypertension Association in alignment with accreditation standards.

10% QUALITY & ADMINISTRATIVE SUPPORT

Elevate program performance by:

• Preparing quality metrics, attending protocol meetings, and supporting administrative initiatives.
• Participating in Quality Assurance/Performance Improvement activities to strengthen outcomes and operations.

OUTREACH & EXPERT CONTRIBUTION

Expand the program’s reach and reputation by:

• Participating in community outreach efforts and traveling to partner facilities as needed.
• Serving as a pulmonary hypertension content expert at local, regional, and national levels.