About Lucayan Technology Solutions LLC
At Lucayan Technology Solutions LLC, we deliver secure, innovative solutions in support of national defense and intelligence missions. As a trusted government contracting partner, we provide top-tier intelligence and technology services that safeguard our nation. Our team is mission-driven, and we are committed to building careers that matter.
Location: This is a US-based remote position, with candidates in the Tampa Bay area preferred.
- Tampa-based employees may have the possibility of transitioning to a hybrid schedule in the future, requiring periodic onsite presence at our Tampa, FL location.
Employment Type: Full-Time Core business hours with on-call availability
Security Clearance: minimum T3 required
Status: Actively Hiring
Job Summary
Lucayan Technology Solutions LLC is seeking a Junior Windows Application Administrator to provide overnight support for enterprise applications on a federal government IT program. You will monitor business-critical applications, respond to and resolve incidents, and restore service quickly when issues occur. This is a great opportunity to build hands-on experience in a DoD cloud and cybersecurity environment alongside a senior technical team.
Key Responsibilities
- Monitor enterprise applications, a public-facing website, and database alerts throughout the overnight shift
- Respond to incidents promptly, notify stakeholders, and restore service within defined timelines
- Troubleshoot, patch, and maintain Windows-hosted applications during scheduled maintenance windows
- Apply security patches and STIG configurations and help remediate vulnerability scan findings
- Provide first-line support for Microsoft SQL Server and Oracle databases and escalate as needed
- Track incidents and outages in ServiceNow and help prepare after-action reports
- Document overnight procedures and hand off open issues to the day team
Required Qualifications
- U.S. citizenship required
- Security Clearance: minimum T3 required
- Associate's or bachelor's degree in IT or a related field, OR a current Microsoft certification
- 2+ years of Windows Server and application administration or IT operations support
- Experience with incident response, patching, and troubleshooting in a production environment
- Working knowledge of Microsoft SQL Server and basic SQL
- Ability to work a fixed overnight schedule (10:00 PM – 6:00 AM ET)
Preferred Qualifications
- Experience in a DoD or federal IT environment (STIG, IAVM, ACAS)
- Exposure to Oracle Database, Apache/Tomcat, Splunk, or MOVEit
- Experience with ServiceNow or another ITIL-based ticketing system
- Cloud platform experience (OCI, Azure, or AWS)
Certifications and Clearance
- CompTIA Security+ CE (or equivalent DoD 8140 baseline certification) required at hire
- Microsoft Windows Server certification required; must be obtained within 6 months of hire if not already held
- Must be able to obtain and maintain a DoD Tier 3 or Tier 5 background investigation and a Common Access Card (CAC); active investigation a plus
- Completion of required DoD security awareness training within 30 days of start
Work Environment
- Fully remote from a U.S. location using government-furnished equipment
- Overnight shift requiring availability for the full shift and timely incident response
