HireFT
Browse JobsHow it worksPricingAboutSuccess Stories
    Back to jobs
    LU

    Lucky Strike Entertainment

    Entertainment

    Event Operations Manager

    Philadelphia, United StatesOn-SiteFull-time2+ yrs experience$60k – $65k / yearPosted 1mo ago
    All Lucky Strike Entertainment jobs

    Job description

    Who We Are Why Lucky Strike?  We Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets. From a humble beginning with one bowling center in 1997, we redefined an industry and built a powerhouse Company with 14,000 Associates and nearly $1.4 billion in annual revenue.

    Hospitality is our core and we strive to deliver memorable experiences for every guest on every visit. When you join Lucky Strike, you join a team of passionate winners and give yourself the best opportunity for sustained career growth and opportunity. It’s not easy to get hired by us – we want only the most talented and committed Managers, but when you do join Lucky Strike, the rewards are abundant.   Overview Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. This isn’t any ordinary office; it’s the beginning of a bowled new career as an  Event Operations Manager.   Our Event Operations Managers know what it means to throw the perfect party.

    They manage a staff of Event Hosts who work diligently to ensure our event clients and guests are totally satisfied with every aspect of their events. Reporting to the center’s General Manager, the Event Operations Manager is a great opportunity for someone with exceptional organizational skills and amazing people skills to match.  

    ESSENTIAL DUTIES:

      Get a glimpse of all you’ll experience as an Event Operations Manager   BE THE HOST WITH THE MOST Host special events; manage your team of event hosts; oversee all setup of appropriate areas BRING THE PARTY TO LIFE Working with the Sales staff and Operations team, help create a seamless event experience that results in guests who book with us again and again CONNECT WITH YOUR CLIENT Make a personal connection with your event contact and ensure that all of their guests’ needs aren’t just met, but exceeded; consistently promote this guest-focused approach to hosting ALWAYS BE IMPROVING Ensure the completion of all event reporting and use guest feedback reports to continuously improve guest satisfaction MANAGE THE TEAM Utilize our client database to forecast events and schedule our event staff appropriately; counsel and discipline staff as required according to HR guidelines and policies REMAIN FLEXIBLE Be available to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center WHO YOU ARE You’re an event professional who knows that the secret to every great party is a room full of satisfied guests.

    Your guest service radar is finely tuned and you impart that mindset to all of the event hosts whom you manage.

    You have

    • experience leading a team and knowledge of the hospitality industry and event planning/execution.
    • You’re also a rock-solid communicator whose interpersonal skills are second to none.
    • And since events aren’t always 9 to 5, you’re flexible to work a variety of shifts, from weekends and holidays to extended workdays.
    • DESIRED

    SKILLS:

      Check out the desired skills below and see if you have what it takes to join our world-class team   1 Year+ of Management Experience 2+ Years Banquet Captain Bachelor’s degree Knowledge of F&B and Hospitality Industry Broad Knowledge of/Experience in Event Planning and Execution Proficiency in MS Office Suite and database software preferred Knowledge of POS register systems WORK ENVIRONMENT/ PHYSICAL DEMANDS :     Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. #LI‑DNP Benefits   The pay range for this position is $60,000 to $65,000 per year.   Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position.  More details regarding benefits are available here: Lucky Strike Entertainment Benefits

    Job details are sourced from the employer's original posting.

    Open job posting
    LU

    About the company

    Lucky Strike Entertainment

    Lucky Strike Entertainment is a company that operates entertainment venues.

    View all Lucky Strike Entertainment jobs
    Industry
    Entertainment
    Open roles
    92

    Interested in this role?

    Apply with HireFT

    Free to start — no card required.

    Your fit

    How well do you match?

    Sign in to see how your résumé lines up with this role.