Are you a pet enthusiast with a flair for leadership and a passion for customer service? At Doginhaus, we're seeking a dynamic and dedicated Assistant Manager to help lead our team. If you thrive in a fast-paced, pet-friendly environment and enjoy making people (and pets) happy, we'd love to have you on board!
Key Responsibilities:
- Operational Support: You will work alongside the Resort Manager to ensure the smooth operation of our pet resort.
- This includes assisting with daily schedules, coordinating staff assignments, and ensuring all areas of the facility are functioning efficiently.
- Team Leadership and Development: Assist in hiring, training, and mentoring team members, from daycare attendants to groomers.
- You'll foster a positive work environment, conduct performance evaluations, and help team members grow in their roles.
- Customer Service Excellence: As the face of the resort, you'll engage with pet owners, addressing their needs and resolving any issues.
- You'll ensure each client feels valued and their pets are treated with care and respect.
- Safety and Cleanliness: Oversee the cleanliness and safety of the entire facility, including play areas, kennels, and grooming stations.
- Ensure compliance with health and safety standards and take prompt action to address any concerns.
- Inventory Management: Keep track of supplies and equipment, ensuring we have everything we need for day-to-day operations.
- This includes managing relationships with vendors, placing orders, and monitoring inventory levels.
- Pet Care Coordination: Work with the team to ensure pets receive proper care, whether they're here for daycare, boarding, or grooming.
- This involves creating individualized care plans for pets with specific needs and ensuring consistency across shifts.
- Event Planning and Marketing: Assist in organizing special events, promotions, and themed days to keep things exciting for our clients and their pets.
- Collaborate with the marketing team to promote events and attract new customers.
- Administrative
Duties:
- Help manage the resort's administrative tasks, including payroll, scheduling, and reporting.
- You'll also support the manager with budgeting and financial tracking.
- Please note that the above-listed duties and responsibilities are the basic requirements for this role and may be modified, expanded, or reduced based on the evolving needs of the company.
- If you are ready to take on a leadership role in a pet-focused business and be part of an energetic and dedicated team, we'd love to meet you!
- Apply today to join Doginhaus as an Assistant General Manager, and let's create a wonderful experience for pets and their owners together!
- Pay starts at $21.00 per hour full time.
- Benefits for all team members at Doginhaus include discounted daycare and boarding for your own dog, with additional benefits available for full time employees like medical/vision/dental plans and 401k.
