OVERALL PURPOSE
We are seeking a highly motivated Senior Product Owner with financial services expertise to act as the primary product bridge for our external commercial partners and affiliates. In this role, you will lead the end-to-end delivery of co-branded and embedded funding journeys, taking direct ownership of how our digital products drive value for commercial partner portfolios.
You will work side-by-side with our Business Development and External Commercial Partnership teams to translate partner requirements into high-impact product roadmaps, ensuring our platform serves as a powerful revenue enabler for both our partners and SME clients.
RESPONSIBILITIES
Value Delivery:
- Driving the delivery of Lula’s roadmap
- Creating clear and actionable feature specifications by gathering requirements, defining functionality, and setting goals in line with Lula’s product requirements definition standards.
- Collaborating with Lula’s Tech teams (Architecture, Engineering, Design, etc.) to iteratively and quickly deliver product functionality that accomplishes our goals
- Ensuring the reliability and quality of product releases meet our standards and our customer expectations.
Customer Insights:
- Gaining a deep understanding of our customer’s needs and what progress looks like for them
- Analysing and using data and product analytics to generate actionable insights and turning these into measurable and impactful business outcomes
- Gathering and using customer feedback to understand how users engage with our products to drive meaningful outcomes for the business
- Working with UX and UI designers to build end-to-end journeys that ensure we’re generating value for our customers
Collaboration & Alignment:
- Aligning our bigger picture and strategy to daily work and deliverables
- Driving business impact by mapping product functionality and commitments to the strategic objectives of our channels and the business
- Defining a clear backlog of highly prioritised features and initiatives that deliver against our business vision
- Collaborating and building excellent relationships
- Proactively working with stakeholders to factor their requirements into product decisions
- Influencing peers with the goal of enabling them to successfully deliver on their product areas, to continuously grow their product craft and deliver meaningful business outcomes
- Influencing and persuading Lula’s senior managers and executives to help achieve goals, remove blockers and deliver meaningful business outcomes
Commercial Partner Management:
- Work closely with our Business Development team to grow our partnerships and affiliates, including onboarding new partners/affiliates and growing our existing partners/affiliates
- Manage relationships with commercial partners alongside our BD team
- Work with commercial partners to scope and prioritise technical solutions
THE SKILLS AND EXPERIENCE WE’RE LOOKING FOR
- Bachelor degree in a relevant field or equivalent
- 5 years of working experience as a Product Owner
- 1-2 years experience as a Senior Product Owner
- Experience managing relationships with external commercial partners
- Product owner certification is an added bonus
- Experience with prototyping, testing, and validating product hypotheses
- Managing and building out a backlog with a focus on iterative and continuous delivery
- Experience building products iteratively by applying lean principles and focusing on MVPs
- Hands-on experience working with Engineering teams in an Agile environment with an understanding of agile development process (Scrum in particular)
- Excellent communication and collaboration skills
- Technical acumen and genuine passion for technology
- Understanding of core concepts related to UI/UX design
- Experience with product management tools such as JIRA, Confluence, Mixpanel, Segment, etc. a plus
