We are hiring an IT Support Analyst Tier 1 in Saint Paul. This role is the first point of contact for employees who need IT help. The position is hybrid, with a mix of in-office and work-from-home days. Some travel to sites across the Twin Cities and Greater Minnesota is required.
Experience with ticket management, computer hardware, and basic network support is preferred. Strong organization and communication skills are important for managing support requests and keeping users informed.
We offer on-the-job training, paid certifications, and clear opportunities for advancement. If you are motivated, enjoy helping others, and have strong customer service skills, we'd love to hear from you!
Lutheran Social Service MN is a dynamic social service organization serving children, youth and families, people with disabilities, older adults and military veterans. We offer an ALIVE Workplace (Supportive, Positive and Fun) and careers that challenge, energize and reward employees. Consider joining us!
Primary Responsibilities for this position include:
Job Requirements:
The successful candidate must be cleared by a Bureau of Criminal Affairs (BCA) background study and have a drivers’ license; a Motor Vehicle Check (MVR) is required.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Lutheran Social Service of Minnesota provides a wide range of services to individuals and families in need, including mental health, housing, and support for seniors.