WE’RE HIRING | TIKTOK SHOP ACCOUNT MANAGER
Location: Remote
Employment Type: Full-Time
Company: Lux Decor Collection
About the Role
Lux Decor Collection is looking for an experienced and highly hands-on TikTok Shop Account Manager to take complete ownership of our TikTok Shop operations and growth.
This is an A-to-Z e-commerce role. We are looking for someone who can independently manage the TikTok Shop account from product research and sourcing to product listings, inventory management, TikTok Shop Ads/PPC, affiliate management, sales optimization, analytics, and account health.
The ideal candidate should have strong hands-on experience managing TikTok Shop accounts and understand how to drive traffic, conversions, GMV, profitability, and sustainable growth.
Key Responsibilities
1. TikTok Shop Account Management
- Manage the TikTok Shop account from A to Z.
- Maintain overall account health, compliance, product eligibility, and shop performance.
- Manage products, categories, pricing, promotions, shipping settings, and shop operations.
- Monitor account metrics, violations, warnings, and performance issues.
- Ensure all products and operations comply with TikTok Shop policies.
2. Product Research & Product Selection
- Conduct market and competitor research to identify high-potential products.
- Analyze TikTok trends, customer demand, competition, pricing, and sales potential.
- Identify winning products and opportunities for product expansion.
- Research competitor stores, best-selling products, pricing, creatives, offers, and customer reviews.
- Recommend products based on demand, margins, competition, and scalability.
3. Product Listing & SEO
- Create and optimize TikTok Shop product listings.
- Write compelling product titles, descriptions, features, and selling points.
- Optimize keywords and product information for search visibility.
- Ensure product images, videos, variations, pricing, and product information are accurate.
- Continuously optimize listings based on CTR, conversion rate, sales, and customer behavior.
4. Inventory & Order Management
- Monitor inventory levels and product availability.
- Forecast inventory requirements based on sales trends and campaign performance.
- Coordinate with warehouse, purchasing, and operations teams.
- Prevent stockouts and overstock situations.
- Monitor order processing, fulfillment, cancellations, returns, refunds, and delivery performance.
- Identify inventory-related issues that may impact TikTok Shop performance.
5. TikTok Shop Ads / PPC Management
- Plan, launch, manage, and optimize TikTok Shop advertising campaigns.
- Monitor campaign performance, ad spend, revenue, ROAS, CPA, CTR, CVR, CPC, and other key metrics.
- Identify winning products, creatives, audiences, and campaigns.
- Optimize budgets based on performance and profitability.
- Scale profitable campaigns while controlling inefficient ad spend.
- Conduct ongoing testing of products, creatives, offers, and campaign strategies.
- Prepare regular advertising performance reports.
6. TikTok Affiliate & Creator Management
- Recruit and manage TikTok Shop affiliates and creators.
- Build and maintain a strong creator/affiliate pipeline.
- Send products for creator sampling and product seeding.
- Manage affiliate commissions and promotional offers.
- Track creator-generated sales, GMV, orders, conversion, and revenue.
- Identify high-performing creators and develop long-term partnerships.
- Coordinate with the Creator Partnerships team when required.
7. Sales & GMV Growth
- Develop and execute strategies to increase TikTok Shop sales and GMV.
- Identify opportunities to improve conversion rates and average order value.
- Manage promotions, discounts, bundles, coupons, flash sales, and other sales initiatives.
- Analyze sales trends and identify underperforming products.
- Develop action plans to improve product and store performance.
- Continuously test new strategies to increase revenue and profitability.
8. Analytics & Performance Reporting
- Monitor daily, weekly, and monthly TikTok Shop performance.
- Analyze:
- GMV
- Revenue
- Orders
- Conversion Rate
- CTR
- CPC
- ROAS
- CPA
- Ad Spend
- Affiliate Sales
- Product Performance
- Inventory Performance
- Returns & Refunds
- Prepare actionable performance reports for management.
- Use data to identify problems, opportunities, and growth areas.
9. Competitor & Market Analysis
- Regularly monitor competing TikTok Shop sellers.
- Analyze competitor products, pricing, promotions, content, ads, affiliates, and sales strategies.
- Identify market gaps and opportunities.
- Stay updated on TikTok Shop trends, algorithm changes, policies, tools, and new features.
10. Content & Conversion Optimization
- Work closely with content creators, video editors, and designers.
- Identify what type of TikTok content and creatives are generating sales.
- Provide product/content briefs based on performance data.
- Recommend hooks, offers, CTAs, product angles, and creative concepts.
- Analyze video-to-sale performance and identify winning content.
Who We're Looking For
- 3+ years of hands-on e-commerce experience, preferably with TikTok Shop.
- Strong experience managing TikTok Shop accounts from A to Z.
- Proven experience with TikTok Shop Ads / PPC.
- Strong product research and product selection skills.
- Experience with inventory and order management.
- Experience managing TikTok Shop affiliate/creator programs.
- Strong understanding of e-commerce KPIs and analytics.
- Experience with product listing optimization and e-commerce SEO.
- Strong understanding of GMV, ROAS, CTR, CVR, CPC, CPA, AOV, and profitability.
- Strong analytical and problem-solving skills.
- Ability to independently identify problems and implement solutions.
- Strong communication and coordination skills.
- Comfortable working with cross-functional teams including warehouse, purchasing, content, creative, and marketing teams.
- Highly proactive, detail-oriented, commercially minded, and results-driven.
Required Technical Skills
Candidates should ideally have hands-on experience with:
- TikTok Shop Seller Center
- TikTok Shop Ads / TikTok Ads Manager
- TikTok Shop Affiliate Center
- Product Research Tools
- E-commerce Analytics
- Inventory Management Systems
- Google Sheets / Excel
- Product Listing & SEO
- Competitor Research
- Sales & Performance Reporting
Key Performance Indicators (KPIs)
Success in this role will be measured through:
- TikTok Shop GMV growth
- Revenue growth
- Number of orders
- Conversion rate improvement
- ROAS / advertising profitability
- PPC efficiency
- Product-level profitability
- Successful product launches
- Affiliate-generated sales
- Creator activation and performance
- Inventory availability
- Reduction in stockouts and operational issues
- Account health and compliance
- Overall TikTok Shop growth
Important
This is NOT a basic TikTok social media management role.
We are NOT looking for someone whose primary experience is simply posting TikTok videos or managing a TikTok social media page.
We need someone who understands TikTok Shop as an e-commerce business and can take ownership of the complete operation:
Product Research → Product Selection → Listing → SEO → Inventory → Pricing → Promotions → PPC/Ads → Affiliates → Creators → Orders → Analytics → Optimization → Sales & GMV Growth
The ideal candidate should be able to look at the account, identify what is working and what is not, and independently develop and execute a plan to improve performance.
How to Apply
Please send your resume along with a brief summary of your TikTok Shop experience.
Please include:
- TikTok Shop accounts you have managed
- Number of years of TikTok Shop experience
- Products/categories you have managed
- Approximate monthly GMV/revenue handled
- Your experience with TikTok Shop Ads/PPC
- Your experience with TikTok Shop Affiliates/Creators
- Examples of products you researched/launched successfully
- Any measurable growth or results you achieved
Lux Decor Collection
Home & Textile | Apparel | Lifestyle | E-Commerce
