Company Description
Macro, an award-winning agency, helps global B2B marketing teams at IT companies scale their marketing campaigns. We specialize in digital marketing strategies and technologies. As a global remote team, we have team members from Romania, Canada, Brazil, Argentina and APAC. For the past 10 years, we've mastered the remote working culture, bringing value to our clients through our work culture. Join us if you'd like to prove your digital marketing skills! There is never a shortage of learning new skills in our team.
Ideal Candidate
The ideal candidate wants to work in an agency environment as opposed to a corporation and is curious about digital marketing very attentive to all the details of how technology & data work; has relevant work experience a master of time management; has a professional remote work office setting; understands professional communications required by large corporations; is flexible in their work schedule (some evening video calls) constantly wants to learn something new
If you are exhausted by the corporate work environment, but still want a professional job, then our agency might be the right home for you.
Job Description
Level 1 Openings in EMEA
Core Responsibilities
- Serve as the primary point of contact for clients, addressing inquiries and resolving issues.
- Work directly with clients and the internal team to execute and unblock work.
- Support client onboarding to ensure smooth transitions and a positive experience.
- Prepare and deliver client presentations, reports, and communication materials.
- Document processes and maintain structured execution standards.
- Create and maintain QBR decks and reporting materials.
- Build campaigns in one of the platforms, such as HubSpot, StructureWeb, ZiftONE ( Unifyr) email scheduling, workflows, and segmentation.
- Own CRM hygiene, lifecycle stages, lead status, duplicate cleanup, and contact management.
- Handle tickets and platform-related requests across accounts.
- Support partner platforms, update campaigns, localization, portal content, user approvals.
- Ensure compliance with company policies, industry regulations, and legal standards in all client interactions.
- Support the sales team by identifying opportunities for upselling or cross-selling.
Must-Have Skills
- Strong experience in one of the platforms (HubSpot, StructureWeb, ZiftONE ( Unifyr), admin-level comfort preferred
- Campaign execution, email marketing, workflows, and automation
- CRM management, data hygiene, lifecycle stage and lead status logic
- Landing page creation and updates
- Experience troubleshooting platform issues and working with support teams
- Strong organization and ability to manage multiple projects
- Clear communication, able to work with clients directly
Nice To Have
- Experience with partner marketing platforms or PRMs
- Experience with localization of campaigns
- Familiarity with Atlassian or ticketing systems
- B2B SaaS or partner marketing background
- Foreign Language: a plus
What We Offer
- Competitive compensation.
- Full flexibility with a fully remote work environment.
- Comprehensive group benefits, including medical, dental, and more.
