✨ Maintain Madame Tussauds’ world-famous wax figures to exceptional quality standards through routine maintenance, restoration, touch-ups, and repairs.
🛠️ Perform wax and fiberglass repairs, painting, hair styling, and costume maintenance to ensure figures remain lifelike, realistic, and guest-ready.
🎨 Install and style figures, ensuring positioning, lighting, costume presentation, and overall appearance align with approved creative briefs and brand standards.
📅 Manage maintenance schedules, supplies, budgets, and documentation to ensure work is completed on time and within established guidelines.
🚚 Prepare, pack, transport, and set up figures for PR events, market research activities, offsite appearances, and storage while maintaining quality and brand standards.
🌟 Represent the Madame Tussauds brand professionally during celebrity appearances, PR events, color checks, and other special engagements.
📊 Monitor guest feedback and quality performance measures to identify opportunities for continuous improvement in figure realism and presentation.
🤝 Collaborate with attraction leadership, operational teams, and studio management to ensure figure maintenance supports business and guest experience objectives.
🔍 Assess figure condition, proactively identify maintenance needs, and utilize appropriate techniques, materials, and reference materials to achieve world-class results.
📁 Maintain accurate maintenance records, reference files, and inventory documentation.
⚡ Troubleshoot maintenance challenges, identify solutions, and seek appropriate support when needed to maintain figure quality and operational timelines.
🦺 Follow all health, safety, operational, and brand standards while maintaining a safe and professional work environment.
🎨 A creative eye and passion for detail, realism, color, and presentation.
🧑🎨 Hands-on experience in maintenance, restoration, repair, styling, craftsmanship, or a related artistic field.
👀 Ability to assess and maintain highly realistic, lifelike quality standards.
💇 Knowledge of, or willingness to learn, wax figure repair techniques, painting, hair styling, costume care, and fiberglass repair.
📋 Strong organizational and time-management skills with the ability to manage multiple priorities, schedules, and deadlines.
🔍 Strong problem-solving skills and a proactive approach to identifying effective solutions.
💬 Excellent communication skills and a collaborative, team-oriented mindset.
⚡ Flexibility to support special events, changing business priorities, and unique project requirements.
📦 Experience working with materials, supplies, inventory, and consumables in a cost-conscious manner.
🌟 Commitment to delivering world-class quality and unforgettable guest experiences.
📝 Ability to maintain accurate records, documentation, and maintenance files.
🦺 Dedication to maintaining a safe, efficient, and professional work environment.
🤝 Comfortable working independently and as part of a small, collaborative team.
🎉 Benefits of Joining Merlin Entertainments! 🎉
🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!💼 401(k) Program: Save for the future with company matching contributions.📚 Tuition Reimbursement Programs: Get support for further education and career growth.🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!
Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Madame Tussauds is a wax museum attraction with locations around the world, featuring lifelike wax figures of celebrities and historical figures.