Overview
The Restaurant Supervisorat Magnolia Houston Hotel is responsible for providing leadership and guidance to the designated Food and Beverage Outlet team. S/he will work with the team to ensure guest satisfaction and optimum performance.
Responsibilities
- Maintains a commitment to customer service and guest satisfaction.
- Assists the manager with leading and supervising the outlet team.
- Ensures supplies are properly stocked; assists with ordering supplies as necessary. Assists with coordinating inventory control.
- Utilizes labor management tools to schedule and control labor costs.
- Assists manager with new hire and termination paperwork.
- Participates in staff meetings and agenda.
- Reports any needed repair immediately to Maintenance using correct procedures.
- Ensures proper bookkeeping and resort policies are followed.
- Responsible for daily reports and manager log book entries. Performs restaurant staff duties as necessary.
- Maintains a safe and pleasant work environment.
Qualifications
- Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
- Experience. Previous experience passionately providing service to others.
- Excellent phone skills needed.
- People Person. The best part of serving others is creating experiences for them that go beyond the expected.
- Great communicator. Providing amazing experiences requires the ability to communicate to any guest or associate. #Magnolia
