Senior Solution Architect – Microsoft Dynamics 365 / CRM

Key Responsibilities:

•    Define and maintain the end-to-end solution architecture for Microsoft Dynamics 365 CRM-based solutions.
•    Design scalable and secure solutions using Microsoft Dynamics 365, Dataverse, Azure and related Microsoft technologies.
•    Lead technical architecture and design for new services, enhancements, integrations, and transformation initiatives.
•    Review existing architecture and identify opportunities for optimization, modernization, and simplification.
•    Design integration architecture between Dynamics 365, Databricks, enterprise applications, APIs, external systems, and data platforms.
•    Define API, integration, data flow, authentication, and security architecture.
•    Ensure appropriate application, data, integration, and infrastructure architecture principles are followed.
•    Work closely with business analysts, developers, data architects, cybersecurity teams, infrastructure teams, and project managers.
•    Review technical designs, solution architecture documents, integration specifications, and development approaches.
•    Provide technical leadership and guidance to development and implementation teams.
•    Ensure solutions comply with organizational security, data protection, governance, and architecture standards.
•    Identify technical risks, dependencies, scalability issues, and potential points of failure.
•    Support technical evaluations and provide recommendations on technology and solution options.
•    Participate in architecture review boards and technical decision-making.
•    Ensure high availability, disaster recovery, performance, scalability, and maintainability are considered in solution designs.

Responsibilities

Technical Skills:

•    Minimum 10+ years of experience in IT, with significant experience in solution/enterprise architecture.
•    Minimum 5+ years of hands-on experience with Microsoft Dynamics 365 CRM.
•    Strong expertise in Dynamics 365 Customer Engagement (CE) and Microsoft Dataverse.
•    Strong knowledge of Dynamics 365 architecture, customization, security roles, business units, workflows, plugins, APIs, and integrations.
•    Strong experience with Azure cloud architecture.
•    Strong experience designing enterprise integrations using APIs, REST, messaging, and integration platforms.
•    Strong understanding of data architecture and integration between CRM and enterprise data platforms.
•    Strong understanding of Databricks and modern data-platform architecture, sufficient to design and govern integrations with the data platform.
•    Experience with Microsoft technologies such as Azure Integration Services, API Management, Logic Apps, Functions, Service Bus, Power Platform, and Power BI is highly desirable.
•    Strong understanding of identity and security technologies, including Microsoft Entra ID, OAuth 2.0, SSO, MFA, RBAC, and secure API integration.
•    Experience with enterprise architecture principles and architecture documentation.
•    Strong understanding of performance, scalability, high availability, and disaster recovery.
•    Excellent communication and stakeholder-management skills.

Qualifications

Education:

Bachelors Degree in Computer Science or any related IT field.

Preferred Certifications:

•    Microsoft Certified: Power Platform Solution Architect Expert
•    Microsoft Certified: Dynamics 365-related certifications
•    Microsoft Certified: Azure Solutions Architect Expert
•    TOGAF or equivalent enterprise architecture certification