Job Summary
We are looking for an experienced and proactive Software Business Analyst [Mid-Level] to join our Bangkok-based team.
In this role, you will work closely with clients, BDs, stakeholders, and development teams to analyze business needs and design effective custom software solutions. You will play a key role from pre-sale through project delivery, ensuring alignment between business goals and technical implementation.
You will also act as a trusted advisor to clients, recommending process improvements and helping them make informed decisions when balancing priorities, scope, and budget.
Key Responsibilities
- Lead business analysis work during pre-sale and project delivery.
- Meet with clients and stakeholders to understand business needs and project goals.
- Gather and document business, functional, and non-functional requirements.
- Translate requirements into clear user stories for the development team.
- Create process flow diagrams to explain system workflows.
- Work closely with developers and architects to design practical solutions.
- Participate in Agile/Scrum activities such as sprint planning and reviews.
- Validate solutions during development and UAT.
- Identify risks and communicate issues early.
- Use AI tools to help analyze requirements and organize information.
- Mentor junior or mid-level Business Analysts when needed.
Requirements
- Thai Nationality
- 5–7+ years of experience as a Business Analyst in software or system development.
- Experience working on complex software projects with multiple stakeholders.
- Fluent in English and Thai (spoken and written).
- Strong communication, analysis, and problem-solving skills.
- Experience working in Agile/Scrum environments.
- Familiar with tools such as Jira, Confluence, or similar tools.
- Understanding of APIs (REST) or data analysis (SQL) is a plus.
- Experience in FinTech, AI, E-commerce, ERP, or Logistics is an advantage.
